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Description

Location

This hotel is located in the tourist, banking and commercial area of the city, 300 m from the Metrovia (bus rapid transit) and 500 m from the Malecón del Salado. Guests will find the city centre 1.5 km away, while the craft market and the Palacio de Cristal are 2.5 km away. The hotel lies just 12 minutes from José Joaquín de Olmedo International Airport.

Facilities

Guests have a choice of 230 rooms, including 10 junior suites, 3 suites, 28 apartments, studios, 96 single rooms and 84 double rooms, located in an 8-storey main building and an 8-storey auxiliary building. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. There are a number of shops, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a childcare service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Bicycles can be kept in the bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning. Rooms have a double bed or a king-size bed. Separate bedrooms are available. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a vanity mirror are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment

Guests can go for an energising swim at the freshwater pool complex (in part heated). Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and a solarium. A kids' club and a casino are also options for entertainment. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971

Meals

Dining facilities include a dining room, a breakfast room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet guarantees a great start to the day. For lunch, guests can choose between a buffet, à la carte and a set menu. Dinner is served as à la carte. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options. The show cooking is a particularly special attraction.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Features

Beauty Salon Currency Exchange Service Laundry ($) Massage Parking Restaurant Room Service Sauna Shuttle Bus SPA Sun Terrace Wi-Fi Bar Elevator Safe Hot Tub / Jacuzzi Solarium Non-Smoking Rooms Airport Shuttle Concierge Fitness Facility On-Site Parking Smoke Alarm Soundproof Rooms Steam Room Outdoor Pool Air Conditioning 24 Hour Security Disabled Facilities Family Rooms Non-Smoking Area Smoking Area Luggage Room Sun Umbrellas Internet Allergy-Free Room Daily Cleaning Ironing Service ($) Terrace Fax / Photocopying ($) Heated Pool Swimming Pool Parking Garage Business Center ($) Shuttle Service ($) Nordic Walking SPA / Wellness Tour Desk Barber Shop Express Check-In / Check-Out Conference / Banquet Meeting Facilities ($) On-Site ATM / Cash Machine Dry Cleaning ($) Private Check-In / Check-Out Trouser Press ($) Wi-Fi in all Areas Breakfast in the Room Kid Meals ($) Packed Lunches Airport Drop off ($) Airport Pick up ($) All plates, cutlery, glasses and other tableware are sanitized CCTV in Common Areas CCTV Outside Property Cashless payment available Contactless check-In / check-out Facial Treatments Fire Extinguishers First Aid Kit Available Food can be delivered to guest accommodation Fruits Guest accommodation is disinfected between stays Hair Colouring Hair Cut Hair Styling Hair Treatments Hand sanitizer in guest accommodation and key areas Happy Hour ($) Key Card Access Linens, towels and laundry is washed in accordance with local authority guidelines Live Sport Events (Broadcast) Make Up Service Manicure Pedicure On-Site Coffee House Physical distancing in dining areas Physical distancing rules Process in place to check health of guests Property is cleaned by professional cleaning companies Screens or physical barriers placed between staff and guests in appropriate areas Security Alarm Shared stationery such as printed menus, magazines, pens, and paper are removed SPA Lounge / Relaxation Area SPA / Wellness Packages Staff follows all safety protocols as directed by local authorities Sun Loungers or Beach Chairs Art Galleries (Temporary, $) Themed Dinner Nights ($) Use of cleaning chemicals that are effective against Coronavirus Waxing Service Wine / Champagne ($) Access to Health Care Professionals Breakfast take away containers Delivered food is securely covered Face masks for guests available Thermometers for guests are provided by propertyView more