Description
Location
This hotel is located in the tourist, banking and commercial area of the city, 300 m from the Metrovia (bus rapid transit) and 500 m from the Malecón del Salado. Guests will find the city centre 1.5 km away, while the craft market and the Palacio de Cristal are 2.5 km away. The hotel lies just 12 minutes from José Joaquín de Olmedo International Airport.
Facilities
Guests have a choice of 230 rooms, including 10 junior suites, 3 suites, 28 apartments, studios, 96 single rooms and 84 double rooms, located in an 8-storey main building and an 8-storey auxiliary building. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. There are a number of shops, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a childcare service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Bicycles can be kept in the bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms
Rooms are equipped with air conditioning. Rooms have a double bed or a king-size bed. Separate bedrooms are available. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a vanity mirror are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
Sports/Entertainment
Guests can go for an energising swim at the freshwater pool complex (in part heated). Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and a solarium. A kids' club and a casino are also options for entertainment. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971
Meals
Dining facilities include a dining room, a breakfast room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet guarantees a great start to the day. For lunch, guests can choose between a buffet, à la carte and a set menu. Dinner is served as à la carte. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options. The show cooking is a particularly special attraction.
Payment
The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.
Features
Beauty Salon
Currency Exchange Service
Laundry ($)
Massage
Parking
Restaurant
Room Service
Sauna
Shuttle Bus
SPA
Sun Terrace
Wi-Fi
Bar
Elevator
Safe
Hot Tub / Jacuzzi
Solarium
Non-Smoking Rooms
Airport Shuttle
Concierge
Fitness Facility
On-Site Parking
Smoke Alarm
Soundproof Rooms
Steam Room
Outdoor Pool
Air Conditioning
24 Hour Security
Disabled Facilities
Family Rooms
Non-Smoking Area
Smoking Area
Luggage Room
Sun Umbrellas
Internet
Allergy-Free Room
Daily Cleaning
Ironing Service ($)
Terrace
Fax / Photocopying ($)
Heated Pool
Swimming Pool
Parking Garage
Business Center ($)
Shuttle Service ($)
Nordic Walking
SPA / Wellness
Tour Desk
Barber Shop
Express Check-In / Check-Out
Conference / Banquet Meeting Facilities ($)
On-Site ATM / Cash Machine
Dry Cleaning ($)
Private Check-In / Check-Out
Trouser Press ($)
Wi-Fi in all Areas
Breakfast in the Room
Kid Meals ($)
Packed Lunches
Airport Drop off ($)
Airport Pick up ($)
CCTV in Common Areas
CCTV Outside Property
Contactless check-In / check-out
Facial Treatments
Fire Extinguishers
First Aid Kit Available
Fruits
Hair Colouring
Hair Cut
Hair Styling
Hair Treatments
Happy Hour ($)
Key Card Access
Live Sport Events (Broadcast)
Make Up Service
Manicure
Pedicure
On-Site Coffee House
Security Alarm
SPA Lounge / Relaxation Area
SPA / Wellness Packages
Sun Loungers or Beach Chairs
Art Galleries (Temporary, $)
Themed Dinner Nights ($)
Waxing Service
Wine / Champagne ($)
Access to Health Care Professionals
Face masks for guests available
Acrylic shield between guests and staff in main contact areas
Commonly touched surfaces are cleaned with disinfectant
Contactless check-out is available
Property confirms they are implementing enhanced health & safety measures
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Protective clothing is available to guests
Bed sheets and towels are washed at a temperature of at least 60°C
Temperature checks are available to guests
Staff wears personal protective equipment
Regularly conducted staff temperature checks
Social distancing measures are in place
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Individually wrapped food options are available through the room service
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
Individually wrapped food options are available for breakfast
Individually wrapped food options are available
Guests are provided with free hand sanitizer
Gloves are available to guests
Gap period enforced between guest stays 24 hoursView more
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