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Descripción

Location

The resort is located 10 min north of Playa del Carmen, in an exclusive area close to a cenote. The establishment is surrounded by lush tropical jungles, gardens and sandy beaches. The nearby places to visit are Xcaret Eco Park (25 min away by car), the water park Xel-Há (45 min away by car) and Tulum (1h away by car).

Facilities

Guests can enjoy the pleasant ambience of one of the 128 rooms. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. There are a number of shops, including a supermarket and souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a hairdresser and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area.

Rooms

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a CD player, a DVD player, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked.

Sports/Entertainment

No matter the wather, guests can always find refreshment in one of the 3 indoor and outdoor pools. A hot tub invites guests to soothe their muscles (for a fee), and a poolside snack bar will take care of any hungry bellies. Sun loungers and parasols are available on the sun terrace. Those who wish to stay active while on holiday can enjoy on-site archery. For a fee, golf is also available. A number of sports are available, including water sports such as snorkelling and aquafit. For a fee, guests can also enjoy windsurfing, jet skiing, sailing, kayaking and diving. Table tennis and yoga or, for a fee, a gym, are among the sport and leisure options available. There is a wellness area with a spa and a hammam and, for an additional fee, a sauna, a steam bath, a beauty salon and massage treatments. Evening entertainment includes live music. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971

Meals

The dining area includes 3 restaurants and a bar. All-inclusive can be booked. A generous breakfast buffet guarantees a great start to the day. At lunch, guests can choose between a buffet, à la carte and a set menu. Dinner options include à la carte and a set menu. Gluten-free meals and vegetarian dishes can be prepared on request. The resort also offers snacks. For guests, alcoholic and non-alcoholic drinks are included.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Caracteristicas

Beauty Salon Buffet Restaurant Currency Exchange Service Laundry ($) Massage Parking Restaurant Room Service Sauna Shuttle Bus SPA Sun Terrace Wi-Fi Bar Safe Beach Solarium Non-Smoking Rooms Airport Shuttle Concierge Fitness Facility Golf Course ($) On-Site Parking Smoke Alarm Soundproof Rooms Outdoor Pool Air Conditioning Garden Area 24 Hour Security Luggage Room Sun Umbrellas Internet Private Beach Daily Cleaning Airport Shuttle ($) Terrace Windsurf ($) Swimming Pool Beachfront Business Center ($) Shuttle Service ($) Yoga Nordic Walking SPA / Wellness Tour Desk Barber Shop Adults Only Snorkeling ($) Water Sports ($) Body Wrap Conference / Banquet Meeting Facilities ($) On-Site ATM / Cash Machine Dry Cleaning ($) Entertainment Staff Grocery Deliveries ($) Private Check-In / Check-Out Wi-Fi in all Areas Airport Drop off ($) Airport Pick up ($) Back Massage Body Treatments Body Scrub All plates, cutlery, glasses and other tableware are sanitized Couples Massage Facial Treatments Fire Extinguishers First Aid Kit Available Fitness Classes Foot Massage Fruits Full Body Massage Guest accommodation is disinfected between stays Hair Cut Hair Styling Hand sanitizer in guest accommodation and key areas Linens, towels and laundry is washed in accordance with local authority guidelines Manicure Neck Massage Pedicure Outdoor Furniture Physical distancing in dining areas Physical distancing rules Process in place to check health of guests Screens or physical barriers placed between staff and guests in appropriate areas Shared stationery such as printed menus, magazines, pens, and paper are removed SPA Lounge / Relaxation Area SPA / Wellness Packages Staff follows all safety protocols as directed by local authorities Sun Loungers or Beach Chairs Use of cleaning chemicals that are effective against Coronavirus Wine / Champagne ($) Face masks for guests availableVer más