Inicio

Descripción

Location

The hotel is nestled between the beautiful Mexican Caribbean beaches and lush rainforest, just 35 minutes from Cancún International Airport (approximately 62 km).

Facilities

493 suites, 293 single rooms and 200 double rooms are available to guests in a 4-storey main building and 2 auxiliary buildings. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. The complex has wheelchair-accessible facilities and a lift. Film lovers are sure to find just what they're looking for in the cinema's listings. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and a fan. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, a CD player, a DVD player and WiFi (no extra charge) are provided as well. A turndown service offers guests additional comfort. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, a vanity mirror and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and 1 smoking room.

Sports/Entertainment

Guests can strike that perfect balance between exercise and relaxation in one of the 4 indoor and outdoor pools. The freshwater pool area, which is in part heated, also has a children's pool. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. A variety of activities are available at the complex, for example cycling/mountain biking, tennis, bocce, beach volleyball, volleyball and crazy golf or, for a fee, golf and horse riding. A number of sports are available, including water sports such as motorboat rides, paddle boating, kayaking, snorkelling and aquafit. For a fee, guests can also enjoy windsurfing, jet skiing, catamaraning and diving. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, yoga, callisthenics and aerobics. There is a wellness area with a spa, a sauna, a beauty salon and hydrotherapy treatments and, for an additional fee, a steam bath and massage treatments. Additional leisure activities include an entertainment programme, a kids' club, live music, a dance club and a nightclub. Copyright GIATA 2004 - 2023. Multilingual, powered by www.giata.com for client no. 124971

Meals

Various dining options are available, including a dining room, a breakfast room, a café and a bar. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive is offered as a catering option. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Diet meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options, picnics and snacks are available. For guests, alcoholic and non-alcoholic drinks are included.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Caracteristicas

Air Conditioning Airport Transfer BabySitting Baggage Hold Balcony / Terrace Bar Bath Bathrobes Beauty Salon Bike ($) Boutique Broadband Internet Buffet Restaurant Business Room Business Services Central Heating Children Club Children Pool Children's activities Children's play area Coach Parking Coffee / Tea Making Facilities Concierge Conference Room Conference / Banquet Facility Connecting Rooms Cots (on Request) Currency Exchange Service DVD Player Disabled Access Disabled Facilities Disco / Club Dry Cleaning Service Elevator/Lifts Fax Fridge Games Room Garden Area Golf Course Gym/fitness facilities Hair Dryer Hairdresser Heated Pool HiFi Hot Tub / Jacuzzi iPad Docking Indoor Pool Internet ($) Internet Corner ($) Ironing Facilities Jacuzzi Live Music Lounge Maid Service Massage Minibar / Fridge Multilingual Staff Newspapers Non Smoking Hotel Non-Smoking Rooms On Shuttle Route Outdoor Pool Outdoor games Parking Parking ($) Pets Allowed (on Request) Phone Picnic Area Pool Bar Porterage Private Garage Radio Restaurant Room Service SPA Safe Satellite or Cable TV Sauna Self Service Laundry Facilities Shops Shower Shuttle Bus Snooker / Billiard Table Steam Room Swimming Pool TV Lounge with TV Tennis Court Terrace Tour Desk Trouser Press Valet Parking Water Park Wedding Service Whirlpool Wi-Fi ($)Ver más

Descripción

Bienvenido al Grand Velas Riviera Maya All Inclusive, con un lujoso plan Todo Incluido, justo frente a una amplia playa del Caribe Mexicano. Reconocido como 5 Diamantes por la AAA, este hotel es miembro de la prestigiada asociación Preferred Hotels & Resorts y se ubica a 5 minutos del centro de Playa del Carmen, en la Riviera Maya. Con elegantes habitaciones, servicio personalizado de mayordomo, un espléndido spa, un centro de convenciones con moderno equipamiento y un inmejorable entorno natural, esta propiedad es perfecta para el viajero que busca exclusividad, impecable servicio y confort. La propiedad está dividida en tres ambientes: Zen, Ambassador y Grand Class. El Ambiente Zen se encuentra rodeado de jungla, con un contacto muy cercano a la naturaleza mientras que los Ambientes Ambassador y Grand Class se ubican sobre la playa. Excepcionalmente amplias, todas las suites miden más de 100 m² y están equipadas con amenidades premium como minibar resurtido diariamente, TV de plasma, Internet inalámbrico básico, amenidades de baño de diseñador y cafetera de lujo. Los baños constan de ducha, jacuzzi y lavabos de mármol. Algunas suites ofrecen además piscinas de inmersión privadas en la terraza (Ambassador Pool y Grand Class). La refinada gastronomía del hotel abarca numerosos bares y restaurantes, uno de ellos con certificación 5 Diamantes (Cocina de Autor) y tres de ellos con certificaciones 4 Diamantes (Frida, Piaf y Sen Lin). Las instalaciones ubicadas en el Ambiente Grand Class (Alberca y Restaurantes), aceptan el uso de huéspedes de 12 años en adelante.

Caracteristicas

24-hour reception Hotel safe Currency exchange facilities Cloakroom Lift access Shop Mobile phone coverage Wired Internet Medical service Bicycle hire service Laundry service Sun terrace Wi-fi Room service Car park Garage Launderette Wheelchair-accessible Gym Terrace Check-out hour Day-care centre Babysitting service Car hire Transfer service Newspapers Check-in hour 24-hour security Bellboy service Small pets allowed (under 5 kg) Garden Secure parking Multilingual staff Large pets allowed (over 5 kg) Local and international calls Valet parking Airport Shuttle Towels and bed linen at surcharge Smoke detector Private pool Private beach area hotel American Express City centre Bathroom Suites Internet access Set menu dinner Snacks Minibar Disability-friendly rooms Bar Special dietary options Tea and coffee making facilities Ironing set Centrally regulated air conditioning Conference room Individually adjustable air conditioning Game room Individually adjustable heating Year of construction Nearest Bus / Metro Stop Shower Safe Restaurant Breakfast served to the table Living room Non-smoking area Smoking area Balcony HighchairsVer más

Caracteristicas habitaciones

Safe Living room DVD player Hairdryer Direct dial telephone Radio Hi-fi Internet access Bathroom Extra beds on demand Bathtub TV Minibar Individually adjustable heating Balcony Terrace Tea and coffee making facilities Ironing set Wi-fi Shower Desk Bathrobes YES Wheelchair-accessibleVer más

Descripción

En las 539 habitaciones, equipadas con bañera de hidromasaje privada cubierta y televisión de pantalla plana, te espera una estancia inolvidable. Descansa como nunca en una cama con edredón de plumas y ropa de cama de alta calidad. Las habitaciones disponen de balcón o patio. La televisión con canales por cable y estación de conexión para iPod es ideal para entretenerse, y gracias a la conexión a Internet wifi gratis no perderás el contacto con el resto del mundo. El baño privado con bañera y ducha independientes está provisto de bañera de hidromasaje y cabezal de ducha tipo lluvia.El régimen de este alojamiento es de todo incluido. El precio incluye las comidas y bebidas consumidas en sus bares y restaurantes. Se podrá aplicar un suplemento por comer en algunos restaurantes, o por determinados menús o platos, bebidas u otros servicios. Si tienes ganas de comer algo de cocina regional, ve a Chaka, uno de los 8 restaurantes de este alojamiento, o simplemente llama al servicio de habitaciones las 24 horas. Disfruta de un detalle de bienvenida gratuito organizado por la recepción todos los días, donde podrás conocer a otros huéspedes mientras tomas un bocado. Visita uno de los 6 bares con salón, 2 bares en la playa y 3 bares junto a la piscina para tomar un refresco. Tendrás un centro de negocios, un servicio de limusina o coche con chófer y periódicos gratuitos en el vestíbulo a tu disposición. ¿Estás organizando un evento en Playa del Carmen? En este alojamiento tienes a tu disposición 8784 metros cuadrados de espacio con centro de conferencias. Hay un aparcamiento con asistencia gratuito disponible.Si te alojas en Grand Velas Riviera Maya - All Inclusive , disfrutarás de una céntrica ubicación en Playa del Carmen, a 8 min en coche de Campo de golf El Camaleón Mayakoba y a 11 min de Club de golf Grand Coral Golf Riviera Maya. Además, este alojamiento de 5 estrellas se encuentra a 19 km de Parque temático ecológico Xcaret.Las distancias se expresan en números redondos. Campo de golf El Camaleón Mayakoba: 3,1 km Club de golf Grand Coral Golf Riviera Maya: 4,4 km Parque ecológico Tres Ríos: 6,6 km Plaza 28 de Julio: 7,6 km Iglesia de Guadalupe: 8,2 km Playa 88: 8,7 km Playa Punta Esmeralda: 9 km Quinta Avenida: 9,2 km Plaza Las Américas: 9,8 km Estadio Polideportivo Mario Villanueva Madrid: 10,1 km Club de playa Mamitas: 10,2 km Playa principal de Playa del Carmen: 10,3 km Parroquia de Nuestra Señora del Carmen: 10,7 km Calle Corazón: 10,9 km Plaza central: 10,9 km Aeropuertos más cercanos: Cancún, Quintana Roo (CUN-Aeropuerto Internacional de Cancún): 49,7 km Cozumel, Quintana Roo (CZM-A. Internacional de Cozumel): 42,9 km Aeropuerto recomendado para Grand Velas Riviera Maya - All Inclusive : Cancún, Quintana Roo (CUN-Aeropuerto Internacional de Cancún).

Descripción

Las instalaciones y servicios incluyen recepción 24 horas, restaurantes, bares, piscinas, piscina infantil, jardines, club infantil, club para adolescentes, zona fitness, salón de belleza (cargo extra), sauna (cargo extra), tratamientos de spa (cargo extra), masajes (cargo extra), centro de negocios (cargo extra), centro de convenciones, sala de reuniones, acceso a Internet inalámbrico, aparcamiento (cargo extra) y ascensor.

Las habitaciones cuentan con aire acondicionado, televisión, teléfono, caja de seguridad, acceso a Internet inalámbrico, minibar (cargo extra), cafetera/tetera, plancha y tabla de planchar, zona de estar, secador de pelo, cuarto de baño, albornoces, zapatillas y balcón/terraza.

Grand Class Presidential Suite también cuenta con zona de masajes, sala de estar, comedor, bar interior y piscina de inmersión.

Ambassador Governor Suites Ocean View y Ambassador Presidential Suites Ocean View también cuenta con sala de estar, zona de masajes y piscina de inmersión.

Zen Grand Pool Queen Suites Nature View y Zen Grand Pool King Suites Nature View también cuenta con piscina de inmersión.

Tenga en cuenta que algunas de las instalaciones anteriores pueden ser cerradas debido a las condiciones del clima y/o la temporada.

En caso de elegir la opción de "todo incluido":
El concepto de Todo Incluído comprende todas las comidas (desayuno, comida, cena y snacks) y las bebidas junto a las comidas tal como refrescos, cerveza, agua y bebidas alcoholicas, todas de marcas locales.
Las bebidas se sirven desde la mañana hasta la noche (aproximadamente 22-24,00).
El horario de apertura puede variar según el hotel.
En algunos hoteles además se incluye un programa de actividades.

Dirección: Carretera Cancun Tulum Km 62, 77710 Playa del Carmen, Quintana Roo, México.