Description
Location
This resort is located in Cancun, right by the sea.
Facilities
A pleasant ambience awaits guests in 291 rooms. The reception desk in the lobby is staffed round the clock. A currency exchange service and a cash machine are available. Wireless internet access is provided in public areas (no extra charge). The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities. There are a number of shops as well. The grounds of the resort feature a playground and a lovely garden. Additional facilities include a library. Further services and facilities include a 24-hour security service, a transfer service, 24-hour room service, a laundry service and a hotel shuttle bus. A fax machine is on hand for guests' business and communication needs. 9 conference rooms are available for lectures, presentations and meetings.
Rooms
Rooms are equipped with a fan. Guests can enjoy the garden view from a balcony or terrace. Guests are sure to get a good night's sleep in the double bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. A flatscreen television with satellite channels and WiFi (no extra charge) are provided as well. A turndown service offers guests additional comfort. Slippers are included. Bathrooms are equipped with a shower and include bathrobes. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked.
Sports/Entertainment
Guests can enjoy a refreshing swim in the outdoor pool area. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. Sun loungers and parasols on the sun terrace create a perfect space for guests to relax and unwind. For those who wish to stay active while on holiday, the resort offers bocce. With windsurfing, kayaking, snorkelling and water aerobics available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, darts and yoga. Various wellness options are available at the complex, including a spa, a sauna, a steam bath, massage treatments, Ayurveda treatments and a solarium. The resort offers an entertainment programme for adults. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971
Meals
Dining facilities include 3 restaurants, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. Breakfast, lunch and dinner are available. Diet meals, gluten-free meals and vegetarian dishes can be prepared on request. In addition, special catering options and snacks are available. For guests, alcoholic and non-alcoholic drinks are included.
Payment
The resort accepts the following credit cards: American Express, VISA and MasterCard.
Features
Beauty Salon
Billiard
Darts
Karaoke
Laundry ($)
Massage
Mini Market
Parking
Pool Bar
Restaurant
Room Service
Snack Bar
SPA
Sun Terrace
Wi-Fi
Bar
Elevator
Beach
Non-Smoking Rooms
Concierge
Valet Parking
Fitness Facility
On-Site Parking
Smoke Alarm
Steam Room
Outdoor Pool
Air Conditioning
24 Hour Security
Disabled Facilities
Indoor Play Room
Non-Smoking Area
Smoking Area
Luggage Room
Sun Umbrellas
Internet
Daily Cleaning
Ironing Service ($)
Tennis Court ($)
Terrace
Swimming Pool
Beachfront
Yoga
Table Tennis
Nordic Walking
SPA / Wellness
Tour Desk
Barber Shop
Adults Only
Water Sports ($)
Wheelchair Accessible
Conference / Banquet Meeting Facilities ($)
Chess / Board Games
On-Site ATM / Cash Machine
Cycling
Dry Cleaning ($)
Entertainment Staff
Evening Entertainment ($)
Special Diet Menu (on Request)
Wi-Fi in all Areas
Breakfast in the Room
Bike Tours
Bingo ($)
All plates, cutlery, glasses and other tableware are sanitized
Cashless payment available
Couples Massage
Fire Extinguishers
First Aid Kit Available
Fitness Classes
Fitness / SPA Locker Rooms
Food can be delivered to guest accommodation
Full Body Massage
Guest accommodation is disinfected between stays
Ability to opt-out of accommodation cleaning service
Hand sanitizer in guest accommodation and key areas
Invoices
Linens, towels and laundry is washed in accordance with local authority guidelines
Live Music / Performance
Live Sport Events (Broadcast)
Mobile APP for Room Service
Personal Trainer
On-Site Coffee House
Outdoor Furniture
Physical distancing in dining areas
Physical distancing rules
Process in place to check health of guests
Property is cleaned by professional cleaning companies
Screens or physical barriers placed between staff and guests in appropriate areas
Security Alarm
Shallow End
Shared stationery such as printed menus, magazines, pens, and paper are removed
SPA Lounge / Relaxation Area
SPA / Wellness Packages
Staff follows all safety protocols as directed by local authorities
Sun Loungers or Beach Chairs
Tennis Equipment
Themed Dinner Nights ($)
Tour / Class About Local Culture ($)
Use of cleaning chemicals that are effective against Coronavirus
Wine / Champagne ($)
Access to Health Care Professionals
Breakfast take away containers
Delivered food is securely covered
Face masks for guests available
Thermometers for guests are provided by property
Guest accommodation is sealed after cleaningView more
Address: Carretera Federal 387 Km 299, 77710 Playa del Carmen, Quintana Roo, Mexico
Map location could be inaccurate. Please double check the address well before your trip.
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