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Description

Location

This beach hotel is located in Kantenah Bay, Riviera Maya, one hour south of Cancun International Airport, and 25 minutes away from the renowned Mayan ruins of Tulum.

Facilities

The resort has a lift and features 42 suites. The reception desk is open round the clock. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. There are a number of shops, including a supermarket and souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and a fan. Guests can enjoy the sea view from a balcony or terrace. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, a CD player, a DVD player, an alarm clock and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The complex has non-smoking rooms.

Sports/Entertainment

The indoor and outdoor pools are ideal for exercise as well as relaxation. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A terrace with sun loungers and parasols is available. The resort offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, beach volleyball, volleyball, golf and fishing. A wide range of sports are available, including water sports such as windsurfing, banana boat rides, canoeing and snorkelling or, for a fee, diving. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, darts, yoga, callisthenics and aerobics. There is a wellness area with a spa, a sauna, a steam bath, a hammam, a beauty salon, hydrotherapy treatments and a solarium. Subject to charge: massage treatments. Additional leisure activities include an entertainment programme, a dance club and a nightclub. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971

Meals

Dining facilities include a restaurant with air conditioning, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, gluten-free meals and vegetarian dishes can be prepared on request. In addition, special catering options, picnics and snacks are available.

Payment

The resort accepts the following credit cards: American Express, VISA and MasterCard.

Features

Beauty Salon Buffet Restaurant Currency Exchange Service Laundry ($) Massage Parking Restaurant Room Service Sauna Shuttle Bus SPA Sun Terrace Picnic Area Water Park Wi-Fi Bar Safe Beach Non-Smoking Rooms Airport Shuttle Concierge Fitness Facility On-Site Parking Smoke Alarm Soundproof Rooms Outdoor Pool Air Conditioning Garden Area 24 Hour Security Non-Smoking Area Luggage Room Sun Umbrellas Internet Allergy-Free Room Daily Cleaning Ironing Service ($) Tennis Court ($) Fax / Photocopying ($) Swimming Pool Beachfront Nordic Walking SPA / Wellness Tour Desk Barber Shop Adults Only Snorkeling ($) On-Site ATM / Cash Machine BBQ Facilities ($) Dry Cleaning ($) Canoeing ($) Entertainment Staff Evening Entertainment ($) Nightclub / DJ Private Check-In / Check-Out Public Bath Shuttle Service Special Diet Menu (on Request) Trouser Press ($) Wi-Fi in all Areas Breakfast in the Room Airport Drop off ($) Airport Pick up ($) Body Treatments Body Scrub All plates, cutlery, glasses and other tableware are sanitized CCTV in Common Areas CCTV Outside Property Cashless payment available Contactless check-In / check-out Facial Treatments Fire Extinguishers First Aid Kit Available Fitness / SPA Locker Rooms Food can be delivered to guest accommodation Fruits Guest accommodation is disinfected between stays Ability to opt-out of accommodation cleaning service Hair Cut Hair Styling Hand sanitizer in guest accommodation and key areas Invoices Key Access Key Card Access Linens, towels and laundry is washed in accordance with local authority guidelines Live Music / Performance Live Sport Events (Broadcast) Make Up Service Mobile APP for Room Service On-Site Coffee House Outdoor Furniture Physical distancing in dining areas Physical distancing rules Process in place to check health of guests Property is cleaned by professional cleaning companies Screens or physical barriers placed between staff and guests in appropriate areas Security Alarm Shared stationery such as printed menus, magazines, pens, and paper are removed SPA Lounge / Relaxation Area SPA / Wellness Packages Staff follows all safety protocols as directed by local authorities Sun Loungers or Beach Chairs Themed Dinner Nights ($) Use of cleaning chemicals that are effective against Coronavirus Wine / Champagne ($) Access to Health Care Professionals Breakfast take away containers Delivered food is securely covered Face masks for guests available Thermometers for guests are provided by property Guest accommodation is sealed after cleaningView more