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Description

Location

The hotel is located in Cancún's hotel zone, 5 km from the city centre, near the Embarcadero (pier), from where tours depart daily to Isla Mujeres. There are numerous bars, restaurants and shopping opportunities nearby. The airport is 20 km from the hotel.

Facilities

The resort was modernised in 2024. The resort has a lift and features 514 rooms, including 452 double rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service, a currency exchange service and a cash machine are available. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Souvenirs can be purchased at the gift shop. The grounds of the resort feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the car park for no extra charge. Other services include a 24-hour security service, a babysitting service (on request and for a fee), a car hire service, a transfer service, translation services, a laundry service, a hairdresser, a page service and a hotel doctor. A business centre with projector, a flip chart and pens and photocopier is available. Larger events can be organised with the help of the conference service.

Rooms

Air conditioning (no extra charge) ensures that rooms maintain comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a double bed or a king-size bed. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. Other features include a telephone, a television with satellite/cable channels and WiFi (no extra charge). A hairdryer and a vanity mirror are available in the bathrooms, which are equipped with a shower. For extra comfort in the bathrooms, guests are offered cosmetic products. The resort has 62 family rooms and non-smoking rooms.

Sports/Entertainment

While the adults swim a few laps in the outdoor pool (no extra charge), children can enjoy splashing about in their own swimming area. The sun loungers are perfect for soaking up some sun. The pool bar serves a selection of refreshing drinks. The complex offers a range of outdoor sport, including beach volleyball and jogging or, for a fee, golf and fishing. With kayaking and aquafit available, the resort also caters to water sports enthusiasts. Jet skiing is organised by third-party operators. Sport and leisure facilities at the resort include a gym, yoga and pilates. Various wellness options, such as a spa, a beauty salon, massage treatments and anti-ageing treatments, are offered for a fee. Leisure facilities include an entertainment programme, a kids' club, live music, a dance club and a nightclub. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971

Meals

Various dining options are available, including a non-smoking restaurant, a café and a bar. All-inclusive is offered as a catering option. Special extras await all-inclusive holidaymakers, such as non-alcoholic beverages and children's meals, for example. Diet meals, gluten-free meals, vegetarian dishes and vegan food can be prepared on request. The show cooking is a particularly special attraction. Alcoholic beverages and international brands are included in the price.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Misc.

Early Checkout will be assessed a fee.

Features

Air Conditioning BabySitting Baggage Hold Balcony / Terrace Bar Bath/Shower Beauty Salon Bike ($) Breakfast Service Broadband Internet Buffet Restaurant Business Room Business Services Central Heating Children Club Children Pool Children's play area Coffee / Tea Making Facilities Concierge Conference Room Conference / Banquet Facility Connecting Rooms Cots (on Request) Currency Exchange Service Disco / Club Dry Cleaning Service Elevator/Lifts Games Room Garden Area Golf Course Gym/fitness facilities Hair Dryer Hairdresser Hot Tub / Jacuzzi Internet ($) Internet Corner ($) Ironing Facilities Jacuzzi King-size beds Live Music Maid Service Massage Medical Service Minibar / Fridge Multilingual Staff Newspapers On Shuttle Route Outdoor Pool Outdoor games Parking Parking ($) Pets Allowed (on Request) Phone Pool Bar Porterage Private Garage Radio Restaurant Room Service SPA Safe Satellite or Cable TV Sauna Self Service Laundry Facilities Shops Shower Steam Room Sun Terrace Swimming Pool TV Lounge with TV Tennis Court Terrace Tour Desk Wedding Service Whirlpool Wi-Fi ($)View more

Description

Situated in the Cancun area, next to the pier for daily departures for Islas Mujeres excursions, close to bars, restaurants and shopping centres, this hotel is in a prime location. With its family atmosphere, that Mexican flair reflected in the gastronomy, activities and entertainment. 10 restaurants, 7 bars, 2 swimming pools, a Kids' Club with restaurant, and many activities and programmes ensure the little ones' enjoyment, a 60 metres long beach. There is a Spa with a full range of beauty treatments, 4 convention rooms fitting up to 500, a convenience store and shop.

Features

Air conditioning in public areas 24-hour reception Hotel safe Currency exchange facilities Cloakroom Lift access Shop Mobile phone coverage Wired Internet Medical service Laundry service Sun terrace Wi-fi Room service Car park Garage Launderette Wheelchair-accessible Gym Check-out hour Car hire Check-in hour Small pets allowed (under 5 kg) Garden Large pets allowed (over 5 kg) hotel American Express City centre Bathroom Internet access Set menu dinner Minibar Hairdressing salon Bar Tea and coffee making facilities Centrally regulated air conditioning Conference room Waterskiing Individually adjustable air conditioning Jet ski Game room Motor board ride Nearest Bus / Metro Stop Shower Safe Restaurant Diving Windsurfing Living room Non-smoking area Sailing Smoking area BalconyView more

Rooms features

Safe Hairdryer Direct dial telephone Radio Internet access Bathroom Extra beds on demand TV Minibar* Tea and coffee making facilities Wi-fi* Cot on demand Shower Room size (sqm) NO Wheelchair-accessible NO Disability-friendly bathroom Number of bedrooms

* To pay at the Hotel

Description

Grand Oasis Palm is an all-inclusive family resort and spa that is conveniently located at the north entrance to Cancun's hotel zone. The Grand Oasis Palm sits within walking distance of shopping, bars and restaurants and features an on-site spa. The Kids Club offers a fully supervised secure environment for the children with a trained staff and numerous activity rooms. It includes pool with water slides, restaurant, rest areas, overnight camp and amphitheater.

Features

Air Conditioned Rent A Car Bar/Snack/Café Restaurant TV Salón Currency Exchange Shops Laundry Service 24H RECEPTION* Wi-Fi Bar/Café (24h) Free Parking 24h Security Jacuzzi Room Service (24h) Garden Area Outdoor Swimming pool Children Swimming pool Spa Bike Rental Gym Hairdresser Tennis Entertainment Baby SittingView more

Rooms features

Air Conditioning TV Telephone Connecting Rooms Hairdryer Desk Voltage Radio Wi-Fi Amenities Electronic Key Card IRONING BOARD* IRON* Tea and Coffee Machine