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Description

Location

This hotel enjoys a beachfront location in Playa del Carmen. Guests will find restaurants, bars, shops and nightspots 100 m from the hotel and the famous theme park of Xcaret is only 5 minutes away. The famous island of Cozumel is 45 minutes away by ferry and it is 60 minutes to Cancún International Airport.

Facilities

287 rooms are located on 3 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a babysitting service, a car hire service, medical assistance, room service, a laundry service, a hairdresser, a hotel doctor and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning, adjustable central heating and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a CD player, a DVD player, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower. A hairdryer, a vanity mirror and bathrobes are available for daily use. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sports/Entertainment

Guests can enjoy a refreshing swim in the outdoor pool area. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. Sun loungers and parasols are available on the sun terrace. The wide range of activities offered at the hotel ensures that there is something new to do every day, including cycling/mountain biking, tennis, beach volleyball, basketball, crazy golf and golf. With windsurfing, paddle boating, canoeing, snorkelling, water aerobics and aquafit available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. The hotel offers an entertainment programme for adults. Copyright GIATA 2004 - 2023. Multilingual, powered by www.giata.com for client no. 124971

Meals

Dining facilities include a dining room and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. A delicious breakfast gives guests plenty of energy for the day. At lunch and dinner, guests serve themselves at the generous buffet. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Features

Aerobics Beauty Salon Currency Exchange Service Laundry ($) Massage Pool Bar Restaurant Room Service Sauna Shuttle Bus Snack Bar SPA Wi-Fi Bar Elevator Safe Beach Hot Tub / Jacuzzi Lounge Non-Smoking Rooms Concierge Fitness Facility Smoke Alarm Steam Room Outdoor Pool Air Conditioning 24 Hour Security Disabled Facilities Smoking Area Luggage Room Sun Umbrellas Internet Daily Cleaning Ironing Service ($) Terrace Swimming Pool Beachfront Business Center ($) Shuttle Service ($) Yoga Nordic Walking SPA / Wellness Tour Desk Barber Shop Adults Only Body Wrap Conference / Banquet Meeting Facilities ($) On-Site ATM / Cash Machine Dry Cleaning ($) Entertainment Staff Evening Entertainment ($) Rooftop Pool Special Diet Menu (on Request) Back Massage Body Treatments Body Scrub All plates, cutlery, glasses and other tableware are sanitized CCTV in Common Areas Cashless payment available Cooking Class ($) Couples Massage Facial Treatments Fire Extinguishers First Aid Kit Available Fitness Classes Food can be delivered to guest accommodation Foot Bath Foot Massage Fruits Full Body Massage Guest accommodation is disinfected between stays Ability to opt-out of accommodation cleaning service Hair Styling Hand Massage Hand sanitizer in guest accommodation and key areas Head Massage Invoices Key Card Access Linens, towels and laundry is washed in accordance with local authority guidelines Live Music / Performance Live Sport Events (Broadcast) Make Up Service Manicure Neck Massage Pedicure Personal Trainer On-Site Coffee House Outdoor Furniture Physical distancing in dining areas Physical distancing rules Pool with View Process in place to check health of guests Property is cleaned by professional cleaning companies Security Alarm Shallow End Shared stationery such as printed menus, magazines, pens, and paper are removed SPA Lounge / Relaxation Area SPA / Wellness Packages Staff follows all safety protocols as directed by local authorities Sun Loungers or Beach Chairs Themed Dinner Nights ($) Use of cleaning chemicals that are effective against Coronavirus Wine / Champagne ($) Access to Health Care Professionals Breakfast take away containers Delivered food is securely covered Face masks for guests available Guest accommodation is sealed after cleaningView more