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Description

Location

The hotel is located in Querétaro just north of Mexico City and near the towns of San Luis Potosí and Celaya. Shopping facilities are 10 minutes away on foot, whereas the city centre, with its restaurants, bars and pubs is within a 10-minute drive of the hotel.

Facilities

The hotel has 175 non-smoking rooms, including 2 junior suites, 77 single rooms and 95 double rooms, which are located on 3 storeys and are reachable by lift. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service, a childcare service, medical assistance, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Guests can also use the bicycle storage facilities. Complimentary newspapers are available.

Rooms

Rooms are equipped with air conditioning and individually adjustable heating. Rooms have a double bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe and a desk are also available. The kitchenette comes with a refrigerator, a microwave and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) are provided as well. A turndown service offers guests additional comfort. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.

Sports/Entertainment

The freshwater pool complex includes indoor and outdoor pools, which are in part heated, as well as a children's swimming area. Sun loungers and parasols on the sun terrace create a perfect space for guests to relax and unwind. The pool bar serves a selection of refreshing drinks. There are many ways to relax or stay active at the hotel, including golf, a gym, aerobics and a spa. Guests of all ages have the opportunity to enjoy a fun entertainment programme. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971

Meals

Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Catering options include bed and breakfast, half board, full board and all-inclusive. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Features

Conference Room Hair Dryer Parking Wi-Fi Air Conditioning ($) Children Pool Elevator Phone Multilingual Staff Wedding Service Free Newspaper Fitness Facility Fridge Express Check-Out Iron / Board Microwave Porterage Smoking Area Luggage Room Shower Coffee Pot / Teapot Daily Cleaning Gift Shop Dryer Business Center Desk Shampoo Nordic Walking Concierge Service Express Check-In TurnDown Service Private Bathroom TV Meeting Rooms Wheelchair Accessible Towels Safe Deposit Box at Reception In Room Safe Non-Smoking Laundry / Dry Cleaning All plates, cutlery, glasses and other tableware are sanitized Cashless payment available Contactless check-In / check-out Food can be delivered to guest accommodation Guest accommodation is disinfected between stays Ability to opt-out of accommodation cleaning service Hand sanitizer in guest accommodation and key areas Linens, towels and laundry is washed in accordance with local authority guidelines Physical distancing in dining areas Physical distancing rules Process in place to check health of guests Screens or physical barriers placed between staff and guests in appropriate areas Shared stationery such as printed menus, magazines, pens, and paper are removed Staff follows all safety protocols as directed by local authorities Use of cleaning chemicals that are effective against Coronavirus Breakfast take away containers Delivered food is securely covered Face masks for guests available Banquet Hall Breakfast Available ($) Coffee / Tea in Common Areas Wheelchairs Available On-Site Wheelchair Accessible Path of Travel Wheelchair Accessible Concierge Desk Wheelchair Accessible Fitness Center Wheelchair Accessible Lounge Wheelchair Accessible Meeting Spaces / Business Center Wheelchair Accessible On-Site Restaurant Wheelchair Accessible Path to Elevator Wheelchair Accessible Pool Wheelchair Accessible Public Washroom Wheelchair Accessible Registration Desk Wheelchair Accessible Van Parking Wheelchair Accessible (Limited) Wheelchair Accessible Parking Well-lit Path to Entrance Visual Alarms in Hallways Valet for Wheelchair Vehicle Stair-free Path to Entrance Pool Umbrellas Rollaway / Extra Beds not Available Handrails in StairwaysView more