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Description

Location

This resort is located in Isla Mujeres, right on the beach.

Facilities

The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket and souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. Bicycles can be kept in the bicycle storage area.

Rooms

Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. Guests can enjoy the garden view from a balcony or terrace. The rooms have a king-size bed and a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, a vanity mirror and bathrobes are available for daily use. Bathrooms with wheelchair access can also be booked. The complex has family rooms and non-smoking rooms.

Sports/Entertainment

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The complex offers an extensive outdoor sports programme, including tennis, bocce, beach volleyball, basketball, crazy golf, golf, paddle tennis, archery and fishing. With water skiing, windsurfing, paddle boating, canoeing, catamaraning, kayaking, snorkelling and diving available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Leisure facilities include an entertainment programme, a kids' club, live music, a dance club and a nightclub. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971

Meals

Dining facilities include a restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. The show cooking is a particularly special attraction. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The complex accepts the following credit cards: American Express, VISA and MasterCard.

Features

Aerobics Beauty Salon Billiard Buffet Restaurant Children Club Children Playground Currency Exchange Service Darts Games Room Laundry ($) Massage Mini Market Parking Pool Bar Restaurant Room Service Sauna Shuttle Bus Snack Bar SPA Sun Terrace Water Park Wi-Fi Bar Children Pool Elevator Safe Beach Fishing Non-Smoking Rooms Concierge Valet Parking Fitness Facility Golf Course ($) On-Site Parking Smoke Alarm Steam Room Outdoor Pool Air Conditioning Garden Area 24 Hour Security Family Rooms Indoor Play Room Non-Smoking Area Smoking Area Luggage Room Sun Umbrellas Internet Strollers BabySitting ($) Daily Cleaning Ironing Service ($) Tennis Court ($) Archery ($) Terrace Windsurf ($) Swimming Pool Diving ($) Beachfront Shuttle Service ($) Yoga Nordic Walking SPA / Wellness Tour Desk Barber Shop Snorkeling ($) Water Sports ($) Body Wrap Conference / Banquet Meeting Facilities ($) Chess / Board Games On-Site ATM / Cash Machine Baby Safety Gates Canoeing ($) Chapel / Shrine Entertainment Staff Evening Entertainment ($) Kid's Outdoor Play Equipment Nightclub / DJ Special Diet Menu (on Request) Wi-Fi in all Areas Breakfast in the Room Kid Meals ($) Kid-Friendly Buffet Back Massage Body Treatments Body Scrub All plates, cutlery, glasses and other tableware are sanitized CCTV in Common Areas CCTV Outside Property Cashless payment available Contactless check-In / check-out Couples Massage Facial Treatments Fire Extinguishers First Aid Kit Available Fitness Classes Fitness / SPA Locker Rooms Foot Massage Fruits Full Body Massage Guest accommodation is disinfected between stays Ability to opt-out of accommodation cleaning service Hair Colouring Hair Cut Hair Styling Hair Treatments Hand Massage Hand sanitizer in guest accommodation and key areas Head Massage Invoices Key Card Access Light Therapy Linens, towels and laundry is washed in accordance with local authority guidelines Live Music / Performance Live Sport Events (Broadcast) Make Up Service Manicure Mobile APP for Room Service Neck Massage Pedicure Personal Trainer On-Site Coffee House Outdoor Furniture Physical distancing in dining areas Physical distancing rules Process in place to check health of guests Screens or physical barriers placed between staff and guests in appropriate areas Security Alarm Shallow End Shared stationery such as printed menus, magazines, pens, and paper are removed SPA Lounge / Relaxation Area SPA / Wellness Packages Staff follows all safety protocols as directed by local authorities Sun Loungers or Beach Chairs Tennis Equipment Use of cleaning chemicals that are effective against Coronavirus Waxing Service Wine / Champagne ($) Access to Health Care Professionals Delivered food is securely covered Face masks for guests available Thermometers for guests are provided by property Guest accommodation is sealed after cleaningView more

Description

Mexican Caribbean, Costa Mujeres beach, about 30 min away from the town of Cancún and its international airport. The Grand Palladium Costa Mujeres Resort & Spa, built ensuring the minimum environmental impact and the protection of the native species, stands apart for its architectonical modern design and the top-quality services offered, elevating the “all inclusive” concept to a new luxury level. Guests of the resorts will discover the true spirit of Mexico, from its paradisiac white sandy beaches and crystal clear waters to its wonderful nearby ancient Mayan civilization vestiges. Surrounded by a virgin area full of mangroves, wild fauna and flora, in Grand Palladium Costa Mujeres Resort & Spa you can enjoy a deep contact with nature and an atmosphere of exclusive peace and tranquillity. A wide variety of high quality gastronomy offer, leisure and shopping areas as well as a vibrant nightlife scene will be also part of the experience. The hotel has 673 luxury rooms with balcony or terrace, hydro massages and stunning views. Guests can enjoy a wide number of top services like 5 swimming pools, spa, gym, kids club and many premium features such as direct access to the swim-up pools of some suites. A modern amphitheatre with 360 grades scenario visibility, a Beach club with amazing views, a convention centre and impressive sportive installations are only some of the 5-star benefits. 7 themed restaurants, two buffet restaurants and 3 bars. Sport Bar open 24 hours. 4 freshwater swimming-pools and 1 children's pool. Convention centre. Baby Club for children 1-3 years old, Kids Club for kids 4-12 years old and a club for teenagers aged 11 up. Amphitheatre with 360 grades visibility.

Features

24-hour reception Currency exchange facilities Shop Mobile phone coverage Wired Internet Medical service Laundry service Sun terrace Wi-fi Room service Car park Garage Wheelchair-accessible Gym Terrace Check-out hour Day-care centre Car hire Check-in hour 24-hour security Bellboy service Small pets allowed (under 5 kg) Garden Secure parking Multilingual staff Large pets allowed (over 5 kg) Local and international calls Luggage room Airport Shuttle Late Check-out hotel American Express City centre Bathroom Suites Internet access Snacks Minibar Entertainment Area Golf course Bar Tea and coffee making facilities Bus/Train station Theatre / auditorium Centrally regulated air conditioning Conference room Waterskiing Game room Motor board ride Year of construction Nearest Bus / Metro Stop Shower Safe Restaurant Breakfast served to the table Diving Windsurfing Non-smoking areaView more

Rooms features

Safe Pay movies Alarm clock Hairdryer Direct dial telephone Internet access Bathroom Extra beds on demand TV Minibar Terrace Tea and coffee making facilities Wi-fi Wake-up service Cot on demand Shower Room size (sqm) Toiletries Desk Bathrobes Slippers Make-up mirror Cable TV NO Wheelchair-accessible Number of bedroomsView more