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Description

Location

This hotel warmly welcomes guests in Hanoi.

Facilities

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities and a lift. A fireplace creates a cosy atmosphere. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can relax on the balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, a television with satellite/cable channels, a plug adapter, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower. A hairdryer, bathrobes and a telephone are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, aerobics, massage treatments and hiking. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971

Meals

The dining area includes a restaurant and a café. A continental breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Features

Buffet Restaurant Currency Exchange Service Laundry ($) Restaurant Room Service Shuttle Bus Wi-Fi Elevator Safe Lounge Non-Smoking Rooms Concierge Fitness Facility Smoke Alarm Soundproof Rooms Air Conditioning 24 Hour Security Family Rooms Non-Smoking Area Luggage Room Internet BabySitting ($) Daily Cleaning Ironing Service ($) Fax / Photocopying ($) Heating Business Center ($) Shuttle Service ($) Nordic Walking Tour Desk Dry Cleaning ($) Grocery Deliveries ($) Special Diet Menu (on Request) Wi-Fi in all Areas Kid Meals ($) Kid-Friendly Buffet Bike Tours Walking Tours All plates, cutlery, glasses and other tableware are sanitized CCTV in Common Areas CCTV Outside Property Contactless check-In / check-out Cooking Class ($) Fire Extinguishers First Aid Kit Available Guest accommodation is disinfected between stays Ability to opt-out of accommodation cleaning service Hand sanitizer in guest accommodation and key areas Key Access Linens, towels and laundry is washed in accordance with local authority guidelines Physical distancing in dining areas Physical distancing rules Process in place to check health of guests Property is cleaned by professional cleaning companies Screens or physical barriers placed between staff and guests in appropriate areas Security Alarm Shared stationery such as printed menus, magazines, pens, and paper are removed Staff follows all safety protocols as directed by local authorities Tour / Class About Local Culture ($) Use of cleaning chemicals that are effective against Coronavirus Wine / Champagne ($) Access to Health Care Professionals Breakfast take away containers Delivered food is securely covered Face masks for guests available Thermometers for guests are provided by property Guest accommodation is sealed after cleaningView more