(+39) 010 5701151

Home

Checking availability and prices
Sheraton Surabaya Hotel & Towers

Check availability

1

Sheraton Surabaya Hotel & Towers

5 Stars 5 Stars Hotel
Jalan Embong Malang 25-31, Surabaya, East Java 60261, Indonesia

Surabaya, Java, Indonesia

Description

Location

The hotel is about 40 minutes' drive from Juanda International airport through the heart of the city.

Facilities

348 rooms and 45 apartments are available to guests at this hotel, which includes a lift and a 24-hour reception desk. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. Other features include a direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge). Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment

There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols on the terrace invite guests to relax and unwind. There are many ways to relax or stay active at the hotel, including tennis, a gym, aerobics, a spa, a sauna, a steam bath and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971

Meals

Dining facilities include a dining room, a café and a bar. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. Breakfast and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

All major credit cards, including VISA and MasterCard, are accepted for payment.

Features

Bike ($) Buffet Restaurant Currency Exchange Service Laundry ($) Massage Parking Restaurant Room Service Sauna Shuttle Bus Snack Bar Wi-Fi Bar Children Pool Elevator Safe Hot Tub / Jacuzzi Non-Smoking Rooms Airport Shuttle Concierge Valet Parking Fitness Facility On-Site Parking Smoke Alarm Soundproof Rooms Steam Room Outdoor Pool Air Conditioning Garden Area 24 Hour Security Disabled Facilities Family Rooms Smoking Area Luggage Room Internet Daily Cleaning Ironing Service ($) Tennis Court ($) Airport Shuttle ($) Terrace Fax / Photocopying ($) Swimming Pool Parking Garage Business Center ($) Shuttle Service ($) Nordic Walking SPA / Wellness Tour Desk Express Check-In / Check-Out Water Sports ($) Locker Rooms Conference / Banquet Meeting Facilities ($) On-Site ATM / Cash Machine Dry Cleaning ($) Baby Safety Gates Hot Spring Bath Private Check-In / Check-Out Special Diet Menu (on Request) Trouser Press ($) Wi-Fi in all Areas Breakfast in the Room Kid Meals ($) Kid-Friendly Buffet Packed Lunches All plates, cutlery, glasses and other tableware are sanitized CCTV in Common Areas CCTV Outside Property Cashless payment available Contactless check-In / check-out Fire Extinguishers First Aid Kit Available Fitness / SPA Locker Rooms Food can be delivered to guest accommodation Foot Bath Fruits Guest accommodation is disinfected between stays Ability to opt-out of accommodation cleaning service Hand sanitizer in guest accommodation and key areas Happy Hour ($) Key Access Key Card Access Linens, towels and laundry is washed in accordance with local authority guidelines Live Music / Performance Live Sport Events (Broadcast) Mobile APP for Room Service Personal Trainer On-Site Coffee House Physical distancing in dining areas Physical distancing rules Process in place to check health of guests Property is cleaned by professional cleaning companies Screens or physical barriers placed between staff and guests in appropriate areas Security Alarm Shared stationery such as printed menus, magazines, pens, and paper are removed SPA Lounge / Relaxation Area SPA / Wellness Packages Staff follows all safety protocols as directed by local authorities Sun Loungers or Beach Chairs Tennis Equipment Use of cleaning chemicals that are effective against Coronavirus Wine / Champagne ($) Access to Health Care Professionals Breakfast take away containers Delivered food is securely covered Face masks for guests available Thermometers for guests are provided by property Guest accommodation is sealed after cleaningView more

Address: Jalan Embong Malang 25-31, Surabaya, East Java 60261, Indonesia
Map location could be inaccurate. Please double check the address well before your trip.