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Sheraton Surabaya Hotel & Towers

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Sheraton Surabaya Hotel & Towers

5 Stars 5 Stars Hotel
Jalan Embong Malang 25-31, Surabaya, East Java 60261, Indonesia

Surabaya, Java, Indonesia

Description

Location

The hotel is about 40 minutes' drive from Juanda International airport through the heart of the city.

Facilities

348 rooms, including 23 suites, 45 apartments and 211 single rooms, are available. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket and souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

The rooms include air conditioning, a kitchen and a bathroom. Guests can enjoy the view of the city from a balcony or terrace. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sports/Entertainment

There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols on the terrace invite guests to relax and unwind. There are many ways to relax or stay active at the hotel, including tennis, a gym, aerobics, a spa, a sauna, a steam bath and massage treatments. An entertainment programme and live music are also options for entertainment. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971

Meals

Dining facilities include a café and a bar. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. A continental breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

All major credit cards, including VISA and MasterCard, are accepted for payment.

Features

Conference Room Hair Dryer Parking Sauna Snack Bar SPA Wi-Fi Air Conditioning ($) Balcony Children Pool Elevator Phone Wedding Service Computer Room Free Newspaper Bathrobes Fitness Facility Fridge Kitchen Slippers Soundproof Rooms Steam Room Ballroom Express Check-Out Iron / Board Microwave Mini Bar Porterage Connecting Rooms BBQ Children Entertainment Kettle Smoking Area Luggage Room Shower Coffee Pot / Teapot Self Service Laundry Facilities Daily Cleaning Magnifying Mirror Terrace Blackout Curtains Outdoor Fire Pit / BBQ Area Spa Treatments Business Center Desk Nordic Walking Concierge Service Express Check-In TurnDown Service Private Bathroom TV Limousine Service ($) Valet Parking ($) Wheelchair Accessible Towels Safe Deposit Box at Reception Non-Smoking Shopping Mall Tour / Ticket Assistance Tennis Cookware / Dishware / Utensils Designated Smoking Areas Fines Apply In-Room Massage Pool Sun Loungers Separate Sitting Area Laundry / Dry Cleaning All plates, cutlery, glasses and other tableware are sanitized Cashless payment available Contactless check-In / check-out Food can be delivered to guest accommodation Guest accommodation is disinfected between stays Ability to opt-out of accommodation cleaning service Hand sanitizer in guest accommodation and key areas Linens, towels and laundry is washed in accordance with local authority guidelines Physical distancing in dining areas Physical distancing rules Process in place to check health of guests Property is cleaned by professional cleaning companies Screens or physical barriers placed between staff and guests in appropriate areas Shared stationery such as printed menus, magazines, pens, and paper are removed Staff follows all safety protocols as directed by local authorities Use of cleaning chemicals that are effective against Coronavirus Breakfast take away containers Delivered food is securely covered Face masks for guests available Thermometers for guests are provided by property 24 Hour Pool Access Airport Transportation ($) Banquet Hall Children Toys Infant / Toddler Toys Braille / Raised Signage Breakfast Available ($) Wheelchairs Available On-Site Wheelchair Accessible Path of Travel Wheelchair Accessible Concierge Desk Wheelchair Accessible Fitness Center Wheelchair Accessible Lounge Wheelchair Accessible Meeting Spaces / Business Center Wheelchair Accessible On-Site Restaurant Wheelchair Accessible Path to Elevator Wheelchair Accessible Pool Wheelchair Accessible Public Washroom Wheelchair Accessible Registration Desk Wheelchair Accessible SPA Wheelchair Accessible Van Parking Wheelchair Accessible (Limited) Wheelchair Accessible Parking Well-lit Path to Entrance Visual Alarms in Hallways Valet for Wheelchair Vehicle Stair-free Path to Entrance Pool Umbrellas Handrails in Stairways Guest accommodation is sealed after cleaningView more

Address: Jalan Embong Malang 25-31, Surabaya, East Java 60261, Indonesia
Map location could be inaccurate. Please double check the address well before your trip.