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Description

Location

This hotel is located in Astana, about 4 km from the beach.

Facilities

The hotel has a lift and features 77 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Film lovers are sure to find just what they're looking for in the cinema's listings. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, a babysitting service, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Extra beds can be requested. A minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, a flatscreen television and WiFi (no extra charge) are provided as well. Guests will also find slippers in their rooms. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment

The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. Comfortable sun loungers are available on the terrace. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sport and leisure facilities at the hotel include a gym, billiards and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments. In the evenings, guests can enjoy live music. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971

Meals

Various dining options are available, including a restaurant, a dining room, a café and a bar. Breakfast and lunch are served every day.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Features

Currency Exchange Service Laundry ($) Massage Parking Restaurant Room Service Sauna SPA Wi-Fi Bar Children Pool Elevator Safe Non-Smoking Rooms Fitness Facility On-Site Parking Smoke Alarm Soundproof Rooms Steam Room Air Conditioning 24 Hour Security Family Rooms Non-Smoking Area Smoking Area Luggage Room Internet Daily Cleaning Ironing Service ($) Terrace Fax / Photocopying ($) Heating Swimming Pool Nordic Walking SPA / Wellness Tour Desk Express Check-In / Check-Out Locker Rooms Street Side Parking Conference / Banquet Meeting Facilities ($) On-Site ATM / Cash Machine Indoor Pool ($) Indoor Pool ($) Trouser Press ($) Wi-Fi in all Areas Hammam Back Massage All plates, cutlery, glasses and other tableware are sanitized CCTV in Common Areas CCTV Outside Property Cashless payment available Couples Massage Fire Extinguishers First Aid Kit Available Fitness / SPA Locker Rooms Food can be delivered to guest accommodation Foot Massage Fruits Full Body Massage Guest accommodation is disinfected between stays Ability to opt-out of accommodation cleaning service Hand Massage Head Massage Invoices Key Card Access Linens, towels and laundry is washed in accordance with local authority guidelines Neck Massage On-Site Coffee House Physical distancing in dining areas Physical distancing rules Process in place to check health of guests Screens or physical barriers placed between staff and guests in appropriate areas Security Alarm SPA Lounge / Relaxation Area Staff follows all safety protocols as directed by local authorities Use of cleaning chemicals that are effective against Coronavirus Wine / Champagne ($) Delivered food is securely covered Guest accommodation is sealed after cleaningView more

Description

Property Desc:Property Location A stay at Diplomat Hotel andamp; Business Center places you in the heart of Nur-Sultan, steps from Kazakhstan Ministry of Foreign Affairs and 5 minutes by foot from Bayterek Tower. This 4-star hotel is 0.8 mi (1.3 km) from Korme Exhibition Complex and 1.1 mi (1.8 km) from Khan Shatyr.Rooms Make yourself at home in one of the 77 air-conditioned rooms featuring refrigerators and minibars. 36-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as desks and electric kettles.Amenities Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).Dining Enjoy international cuisine at La Terrazza, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available for a fee.Business, Other Amenities Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Nur-Sultan? This hotel has facilities measuring 721 square feet (67 square meters), including a conference center. For a surcharge, guests may use a roundtrip airport shuttle during limited hours and a train station pick-up service.Room Info:Know Before You Go If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for buffet breakfast: KZT 2500 per person (approximately) Airport shuttle fee: KZT 6000 per vehicle (one way) Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Renovations and Closures nullCheckin Instructions:Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special Checkin Instructions:Airport shuttle service is available during limited hours. Fees may apply. Contact the property in advance to make arrangements.Property Information: Pets not allowed Check-out time is 12:00 PMCheckin Minimum Age: 1824-hour business center, 24-hour front desk, ATM/banking, Airport transporta