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Description

Location

This hotel is located in an exclusive area. The beautiful Botanical Gardens "Planten un Blomen" as well as Hamburg's famous river, the Alster, are all to be found in the immediate vicinity. The city centre, the exhibition centre and the famous Gänsemarkt can be reached in just a few minutes walk.

Facilities

8 junior suites, 2 suites and 546 double rooms are located on 27 storeys and can be reached by 5 lifts. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket, are great for shopping or just browsing. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a babysitting service, a childcare service, a car hire service, translation services, room service, a laundry service, a hairdresser and a coin-operated laundry. Cyclists can make use of the bicycle storage area and hire service. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine. Lectures, presentations and meetings can be held in one of the 14 conference rooms.

Rooms

Air conditioning ensures that rooms maintain just the right temperature. A safe and a desk are also available. Guests will also find a refrigerator included among the standard features. An ironing set is provided for guests' convenience. Other features include a flatscreen television and WiFi. A vanity mirror is provided in the bathrooms. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and 556 non-smoking rooms.

Sports/Entertainment

A sun terrace is a great place to while away the hours. Active guests can enjoy cycling/mountain biking. Sport and leisure facilities at the hotel include a gym and aerobics. There is a wellness area with a spa, a sauna, a steam bath, a hammam, a beauty salon and a solarium. Subject to charge: massage treatments. A dance club offers fun and entertainment. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971

Meals

The dining area includes a bar. Guests can indulge their palates at 2 restaurants (non-smoking, air conditioning and high chairs). Breakfast and lunch offer culinary delights every day. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Features

Bike ($) Laundry ($) Massage Mini Market Parking Restaurant Room Service Sauna Snack Bar SPA Sun Terrace Pets Allowed Wi-Fi Bar Elevator Safe Non-Smoking Rooms Concierge Valet Parking Fitness Facility On-Site Parking Smoke Alarm Soundproof Rooms Steam Room Air Conditioning Disabled Facilities Family Rooms Non-Smoking Area Smoking Area Luggage Room Internet Allergy-Free Room Daily Cleaning Ironing Service ($) Terrace Fax / Photocopying ($) Heating Parking Garage Business Center ($) Nordic Walking SPA / Wellness Express Check-In / Check-Out Conference / Banquet Meeting Facilities ($) On-Site ATM / Cash Machine Higher Level Toilet Dry Cleaning ($) Electric Vehicle Charging Station Emergency Cord in Bathroom Public Transport Tickets ($) Special Diet Menu (on Request) Toilet with Grab Rails Wi-Fi in all Areas Breakfast in the Room Kid Meals ($) Kid-Friendly Buffet Packed Lunches Back Massage CCTV in Common Areas CCTV Outside Property Couples Massage Fire Extinguishers First Aid Kit Available Fitness / SPA Locker Rooms Foot Massage Full Body Massage Hand Massage Head Massage Invoices Key Card Access Neck Massage Pet Basket Pet Bowls SPA Lounge / Relaxation Area SPA / Wellness Packages Face masks for guests available Acrylic shield between guests and staff in main contact areas COVID-19 - not Only Essential Workers Commonly touched surfaces are cleaned with disinfectant Contactless check-out is available Property confirms they are implementing enhanced health & safety measures Property confirms they are implementing guest safety measures Property is cleaned with disinfectant Protective clothing is available to guests Temperature checks are available to guests Staff wears personal protective equipment Regularly conducted staff temperature checks Social distancing measures are in place Property follows sanitization practices of Safe Travels (WTTC - Global) Property is officially certified under a brand or regulatory agency's sanitization guidelines Individually wrapped food options are available through the room service Individually wrapped food options are available for lunch Individually wrapped food options are available for dinner Individually wrapped food options are available for breakfast Individually wrapped food options are available Guests are provided with free hand sanitizer Gloves are available to guests Lower Bathroom SinkView more