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Description

Location

This complex is located in Playa del Carmen. The nearest airport is Cancun (CUN).

Facilities

The hotel has a lift and features 90 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, a laundry service and a hotel shuttle bus.

Rooms

Some rooms include a balcony. Amenities include a refrigerator and WiFi (no extra charge). Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The complex has family rooms and non-smoking rooms.

Sports/Entertainment

The outdoor pool complex includes a children's swimming area and pleasantly heated water to ensure comfortable swimming. Sun loungers and parasols are available on the terrace, where guests can enjoy a quick break or relax for hours. The hot tub in the pool area promises pure relaxation. Water sports enthusiasts can enjoy snorkelling and diving. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards and aerobics. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971

Meals

The complex includes a restaurant and a café.

Features

Aerobics Billiard Buffet Restaurant Currency Exchange Service Games Room Laundry ($) Parking Shuttle Bus Water Park Wi-Fi Children Pool Elevator Safe Hot Tub / Jacuzzi Non-Smoking Rooms Airport Shuttle Concierge Fitness Facility Golf Course ($) On-Site Parking Outdoor Pool Air Conditioning Garden Area 24 Hour Security Family Rooms Non-Smoking Area Smoking Area Sun Umbrellas Internet Daily Cleaning Ironing Service ($) Tennis Court ($) Airport Shuttle ($) Terrace Heated Pool Swimming Pool Diving ($) Parking Garage Shuttle Service ($) Table Tennis Nordic Walking Tour Desk Express Check-In / Check-Out Snorkeling ($) BBQ Facilities ($) Dry Cleaning ($) Private Check-In / Check-Out Wi-Fi in all Areas Airport Drop off ($) Airport Pick up ($) All plates, cutlery, glasses and other tableware are sanitized CCTV in Common Areas CCTV Outside Property Cashless payment available Contactless check-In / check-out Fire Extinguishers Guest accommodation is disinfected between stays Ability to opt-out of accommodation cleaning service Hand sanitizer in guest accommodation and key areas Infinity Pool Key Access Linens, towels and laundry is washed in accordance with local authority guidelines Mobile APP for Room Service Outdoor Furniture Physical distancing in dining areas Physical distancing rules Pool with View Process in place to check health of guests Property is cleaned by professional cleaning companies Screens or physical barriers placed between staff and guests in appropriate areas Shallow End Shared stationery such as printed menus, magazines, pens, and paper are removed Staff follows all safety protocols as directed by local authorities Sun Loungers or Beach Chairs Use of cleaning chemicals that are effective against Coronavirus Guest accommodation is sealed after cleaningView more