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Description

Location

This hotel welcomes guests in Playa del Carmen.

Facilities

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. A lift and wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

A trouser press is provided for guests' convenience. There is a telephone and WiFi (no extra charge) in the rooms. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment

The indoor and outdoor pools are ideal for exercise as well as relaxation. Sun loungers and parasols are available on the sun terrace. Refreshing drinks are served at the poolside snack bar. There are many ways to relax or stay active at the hotel, including fishing, horse riding, snorkelling, diving, a spa and a solarium. Leisure facilities include live music, a dance club and a nightclub. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971

Meals

The dining area includes a restaurant and a bar. A fortifying breakfast is served daily. Staff are also happy to provide children's meals.

Features

Buffet Restaurant Currency Exchange Service Massage Parking Restaurant Room Service Shuttle Bus Snack Bar Sun Terrace Wi-Fi Bar Elevator Safe Non-Smoking Rooms Airport Shuttle Concierge On-Site Parking Smoke Alarm Outdoor Pool Air Conditioning 24 Hour Security Family Rooms Smoking Area Luggage Room Sun Umbrellas Internet Daily Cleaning Airport Shuttle ($) Terrace Fax / Photocopying ($) Swimming Pool Parking Garage Business Center ($) Shuttle Service ($) Tour Desk Evening Entertainment ($) Nightclub / DJ Private Check-In / Check-Out Public Bath Rooftop Pool Wi-Fi in all Areas Kid Meals ($) Packed Lunches Airport Drop off ($) Airport Pick up ($) Back Massage All plates, cutlery, glasses and other tableware are sanitized CCTV in Common Areas CCTV Outside Property Cashless payment available Fire Extinguishers First Aid Kit Available Food can be delivered to guest accommodation Foot Massage Fruits Full Body Massage Guest accommodation is disinfected between stays Ability to opt-out of accommodation cleaning service Hand Massage Hand sanitizer in guest accommodation and key areas Head Massage Invoices Key Card Access Linens, towels and laundry is washed in accordance with local authority guidelines Live Music / Performance Neck Massage Outdoor Furniture Physical distancing in dining areas Physical distancing rules Process in place to check health of guests Property is cleaned by professional cleaning companies Screens or physical barriers placed between staff and guests in appropriate areas Security Alarm Shared stationery such as printed menus, magazines, pens, and paper are removed Staff follows all safety protocols as directed by local authorities Sun Loungers or Beach Chairs Use of cleaning chemicals that are effective against Coronavirus Wine / Champagne ($) Access to Health Care Professionals Breakfast take away containers Delivered food is securely covered Face masks for guests availableView more