Description
Location
This hotel warmly welcomes guests in Playa del Carmen.
Facilities
The hotel has a lift and features 25 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a babysitting service, a car hire service, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry, a hotel doctor and a hotel shuttle bus.
Rooms
Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the garden view from a balcony or terrace. Rooms have a double bed or a queen-size bed. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. Equipped with a telephone, a television with satellite/cable channels and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. Bathrooms are equipped with a shower. As a special feature, guests are provided with cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.
Sports/Entertainment
There are indoor and outdoor pools and a children's swimming area. Fine weather can be enjoyed on the terrace. The pool bar serves a selection of refreshing drinks. For guests who wish to keep active, cycling/mountain biking, golf and fishing are available. With snorkelling and diving available, the hotel also caters to water sports enthusiasts. Table tennis and aerobics or, for a fee, a gym, are among the sport and leisure options available. Various wellness options are available at the hotel, including a spa, a sauna, a beauty salon and a solarium. The hotel has a number of entertainment facilities available, including an entertainment programme, a kids' club, a casino and a nightclub. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971
Meals
The hotel includes a restaurant and a café. Half board can be booked. A continental breakfast and dinner are served every day. Staff are also happy to provide children's meals.
Payment
The following credit cards are accepted: American Express, VISA and MasterCard.
Features
Currency Exchange Service
Parking
Shuttle Bus
Sun Terrace
Wi-Fi
Safe
Fishing
Non-Smoking Rooms
Airport Shuttle
Concierge
Golf Course ($)
On-Site Parking
Soundproof Rooms
Outdoor Pool
Air Conditioning
24 Hour Security
Family Rooms
Non-Smoking Area
Internet
Allergy-Free Room
Daily Cleaning
Airport Shuttle ($)
Terrace
Swimming Pool
Parking Garage
Shuttle Service ($)
Nordic Walking
Tour Desk
Snorkeling ($)
Private Check-In / Check-Out
Rooftop Pool
Trouser Press ($)
Wi-Fi in all Areas
Walking Tours
Airport Drop off ($)
Airport Pick up ($)
All plates, cutlery, glasses and other tableware are sanitized
CCTV in Common Areas
Cashless payment available
Contactless check-In / check-out
Fire Extinguishers
First Aid Kit Available
Food can be delivered to guest accommodation
Guest accommodation is disinfected between stays
Ability to opt-out of accommodation cleaning service
Hand sanitizer in guest accommodation and key areas
Invoices
Key Access
Linens, towels and laundry is washed in accordance with local authority guidelines
Physical distancing in dining areas
Physical distancing rules
Process in place to check health of guests
Property is cleaned by professional cleaning companies
Screens or physical barriers placed between staff and guests in appropriate areas
Shared stationery such as printed menus, magazines, pens, and paper are removed
Staff follows all safety protocols as directed by local authorities
Use of cleaning chemicals that are effective against Coronavirus
Access to Health Care Professionals
Breakfast take away containers
Delivered food is securely covered
Face masks for guests available
Thermometers for guests are provided by property
Guest accommodation is sealed after cleaningView more
Address: Avenida 15, Esquina Calle 8, 77710 Playa del Carmen, Quintana Roo, Mexico
Map location could be inaccurate. Please double check the address well before your trip.
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