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Description

Location

Ideal for beach holidaymakers, this resort lies in Isla Mujeres, right by the sea. It is about 30 km to Cancun (CUN) Airport.

Facilities

The complex has 11 lifts and features 593 suites. The friendly staff at the reception desk in the lobby are happy to answer any questions. Amenities include a currency exchange service and a cash machine. Wireless internet access is provided in public areas (no extra charge). The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Parking facilities available to guests include a garage and a car park. Further services include a 24-hour security service, a car hire service, medical assistance, a transfer service, 24-hour room service and a hairdresser. Bicycle storage is available to guests. There is a bike hire service as well. The business centre is on hand for guests' business requirements and provides a fax machine. Lectures, presentations and meetings can be held in one of the 6 conference rooms.

Rooms

Rooms are equipped with air conditioning and a fan. A balcony or terrace is among the standard features in the rooms. The rooms have a queen-size bed and a sofa bed. A safe, a minibar and a desk are also available. Further amenities include an ironing set and a trouser press. A telephone, a flatscreen television, an alarm clock and WiFi (no extra charge) are provided as well. A selection of pillows ensures a comfortable stay. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The complex has non-smoking rooms.

Sports/Entertainment

Plenty of active relaxation awaits guests in the pool area's 2 outdoor pools. Even in bad weather, a swim in the indoor pool is always an option. Sun loungers and parasols are available on the sun terrace. Refreshing drinks are served at the poolside snack bar. The hotel offers outdoor sports, including cycling/mountain biking, tennis, volleyball and golf. Water sports available at the complex include canoeing, sailing, catamaraning, snorkelling, diving and aquafit. Sport and leisure facilities at the hotel include a gym, yoga and callisthenics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments, hydrotherapy treatments and aromatherapy. Leisure facilities include a kids' club, live music, a dance club and a nightclub. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971

Meals

Dining facilities include 13 restaurants, a café, a bar and a lobby bar. All-inclusive special can be booked. Breakfast, lunch and dinner will satisfy appetites big and small. Diet meals, gluten-free meals, vegetarian dishes and organic food can be prepared on request. In addition, special catering options and snacks are available. For guests, alcoholic and non-alcoholic drinks are included.

Features

Aerobics Beauty Salon Buffet Restaurant Currency Exchange Service Laundry ($) Massage Parking Pool Bar Restaurant Room Service Sauna Snack Bar SPA Sun Terrace Pets Allowed Picnic Area Wi-Fi Bar Elevator Safe Beach Hot Tub / Jacuzzi Solarium Non-Smoking Rooms Airport Shuttle Concierge Valet Parking Fitness Facility Golf Course ($) On-Site Parking Smoke Alarm Steam Room Outdoor Pool Air Conditioning Garden Area 24 Hour Security Disabled Facilities Non-Smoking Area Smoking Area Luggage Room Sun Umbrellas Internet Private Beach Allergy-Free Room Daily Cleaning Ironing Service ($) Airport Shuttle ($) Terrace Fax / Photocopying ($) Heated Pool Swimming Pool Beachfront Parking Garage Business Center ($) Nordic Walking SPA / Wellness Tour Desk Barber Shop Adults Only Water Sports ($) Body Wrap Wheelchair Accessible Conference / Banquet Meeting Facilities ($) On-Site ATM / Cash Machine Higher Level Toilet Cycling Chapel / Shrine Entertainment Staff Evening Entertainment ($) Nightclub / DJ Public Bath Special Diet Menu (on Request) Toilet with Grab Rails Trouser Press ($) Wi-Fi in all Areas Breakfast in the Room Bike Tours Airport Drop off ($) Airport Pick up ($) Body Treatments Body Scrub All plates, cutlery, glasses and other tableware are sanitized CCTV in Common Areas CCTV Outside Property Cashless payment available Cooking Class ($) Couples Massage Facial Treatments Fire Extinguishers First Aid Kit Available Fitness Classes Food can be delivered to guest accommodation Fruits Full Body Massage Guest accommodation is disinfected between stays Ability to opt-out of accommodation cleaning service Hair Cut Hair Styling Hand sanitizer in guest accommodation and key areas Infinity Pool Invoices Key Access Light Therapy Linens, towels and laundry is washed in accordance with local authority guidelines Live Music / Performance Live Sport Events (Broadcast) Make Up Service Manicure Mobile APP for Room Service Pedicure On-Site Coffee House Outdoor Furniture Physical distancing in dining areas Physical distancing rules Pool with View Process in place to check health of guests Security Alarm Shared stationery such as printed menus, magazines, pens, and paper are removed SPA Lounge / Relaxation Area SPA / Wellness Packages Staff follows all safety protocols as directed by local authorities Sun Loungers or Beach Chairs Art Galleries (Temporary, $) Themed Dinner Nights ($) Use of cleaning chemicals that are effective against Coronavirus Waxing Service Wine / Champagne ($) Access to Health Care Professionals Delivered food is securely covered Face masks for guests available Guest accommodation is sealed after cleaning Lower Bathroom SinkView more