Description
Location
Ideal for beach holidaymakers, this resort lies in Isla Mujeres, right by the sea. It is about 30 km to Cancun (CUN) Airport.
Facilities
The complex has 11 lifts and features 593 suites. The friendly staff at the reception desk in the lobby are happy to answer any questions. Amenities include a currency exchange service and a cash machine. Wireless internet access is provided in public areas (no extra charge). The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Parking facilities available to guests include a garage and a car park. Further services include a 24-hour security service, a car hire service, medical assistance, a transfer service, 24-hour room service and a hairdresser. Bicycle storage is available to guests. There is a bike hire service as well. The business centre is on hand for guests' business requirements and provides a fax machine. Lectures, presentations and meetings can be held in one of the 6 conference rooms.
Rooms
Rooms are equipped with air conditioning and a fan. A balcony or terrace is among the standard features in the rooms. The rooms have a queen-size bed and a sofa bed. A safe, a minibar and a desk are also available. Further amenities include an ironing set and a trouser press. A telephone, a flatscreen television, an alarm clock and WiFi (no extra charge) are provided as well. A selection of pillows ensures a comfortable stay. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The complex has non-smoking rooms.
Sports/Entertainment
Plenty of active relaxation awaits guests in the pool area's 2 outdoor pools. Even in bad weather, a swim in the indoor pool is always an option. Sun loungers and parasols are available on the sun terrace. Refreshing drinks are served at the poolside snack bar. The hotel offers outdoor sports, including cycling/mountain biking, tennis, volleyball and golf. Water sports available at the complex include canoeing, sailing, catamaraning, snorkelling, diving and aquafit. Sport and leisure facilities at the hotel include a gym, yoga and callisthenics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments, hydrotherapy treatments and aromatherapy. Leisure facilities include a kids' club, live music, a dance club and a nightclub. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971
Meals
Dining facilities include 13 restaurants, a café, a bar and a lobby bar. All-inclusive special can be booked. Breakfast, lunch and dinner will satisfy appetites big and small. Diet meals, gluten-free meals, vegetarian dishes and organic food can be prepared on request. In addition, special catering options and snacks are available. For guests, alcoholic and non-alcoholic drinks are included.
Features
Aerobics
Beauty Salon
Buffet Restaurant
Currency Exchange Service
Laundry ($)
Massage
Parking
Pool Bar
Restaurant
Room Service
Sauna
Snack Bar
SPA
Sun Terrace
Pets Allowed
Picnic Area
Wi-Fi
Bar
Elevator
Safe
Beach
Hot Tub / Jacuzzi
Solarium
Non-Smoking Rooms
Airport Shuttle
Concierge
Valet Parking
Fitness Facility
Golf Course ($)
On-Site Parking
Smoke Alarm
Steam Room
Outdoor Pool
Air Conditioning
Garden Area
24 Hour Security
Disabled Facilities
Non-Smoking Area
Smoking Area
Luggage Room
Sun Umbrellas
Internet
Private Beach
Allergy-Free Room
Daily Cleaning
Ironing Service ($)
Airport Shuttle ($)
Terrace
Fax / Photocopying ($)
Heated Pool
Swimming Pool
Beachfront
Parking Garage
Business Center ($)
Nordic Walking
SPA / Wellness
Tour Desk
Barber Shop
Adults Only
Water Sports ($)
Body Wrap
Wheelchair Accessible
Conference / Banquet Meeting Facilities ($)
On-Site ATM / Cash Machine
Higher Level Toilet
Cycling
Chapel / Shrine
Entertainment Staff
Evening Entertainment ($)
Nightclub / DJ
Public Bath
Special Diet Menu (on Request)
Toilet with Grab Rails
Trouser Press ($)
Wi-Fi in all Areas
Breakfast in the Room
Bike Tours
Airport Drop off ($)
Airport Pick up ($)
Body Treatments
Body Scrub
All plates, cutlery, glasses and other tableware are sanitized
CCTV in Common Areas
CCTV Outside Property
Cashless payment available
Cooking Class ($)
Couples Massage
Facial Treatments
Fire Extinguishers
First Aid Kit Available
Fitness Classes
Food can be delivered to guest accommodation
Fruits
Full Body Massage
Guest accommodation is disinfected between stays
Ability to opt-out of accommodation cleaning service
Hair Cut
Hair Styling
Hand sanitizer in guest accommodation and key areas
Infinity Pool
Invoices
Key Access
Light Therapy
Linens, towels and laundry is washed in accordance with local authority guidelines
Live Music / Performance
Live Sport Events (Broadcast)
Make Up Service
Manicure
Mobile APP for Room Service
Pedicure
On-Site Coffee House
Outdoor Furniture
Physical distancing in dining areas
Physical distancing rules
Pool with View
Process in place to check health of guests
Security Alarm
Shared stationery such as printed menus, magazines, pens, and paper are removed
SPA Lounge / Relaxation Area
SPA / Wellness Packages
Staff follows all safety protocols as directed by local authorities
Sun Loungers or Beach Chairs
Art Galleries (Temporary, $)
Themed Dinner Nights ($)
Use of cleaning chemicals that are effective against Coronavirus
Waxing Service
Wine / Champagne ($)
Access to Health Care Professionals
Delivered food is securely covered
Face masks for guests available
Guest accommodation is sealed after cleaning
Lower Bathroom SinkView more
Address: Playa Mujeres Condo Complex, Supermanzana 3 Manzana 1, Lote 13 RTH-4, Zona Continental, 77400 Costa Mujeres, Isla Mujeres, Quintana Roo, Mexico
Map location could be inaccurate. Please double check the address well before your trip.