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Description

Location

This hotel warmly welcomes guests in Playa del Carmen.

Facilities

The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket and souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, 24-hour room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the garden view from a balcony or terrace. The rooms have a king-size bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a microwave, a tea/coffee station and a dishwasher. There is also an ironing set and a trouser press. A telephone, satellite television, a radio, a CD player, a DVD player and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Bathrooms with wheelchair access can also be booked. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment

There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A sun terrace, sun loungers, and parasols are available. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, beach volleyball, golf, fishing and horse riding. With jet skiing, paddle boating, banana boat rides, canoeing, sailing, catamaraning, kayaking, snorkelling, diving and aquafit available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and a solarium. Additional leisure activities include an entertainment programme, a kids' club, live music, a dance club and a nightclub. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971

Meals

Dining facilities include a restaurant, a café and a bar. Catering options include half board and full board. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts payment by MasterCard.

Features

Aerobics BabySitting Badminton Beauty Salon Billiard Shops Conference Room Darts Horse Riding Jet Ski Sauna Skiing SPA ($) Squash Pool Snack Bar Volleyball Solarium Multilingual Staff Night Club Sailing Sun Deck Newspaper Fitness Facility Photocopy Pub Secretarial Service Air Conditioning Transfer Entertainment Garden Area BBQ Diving Medical Service Smoking Area Banana Boat Surfing Terrace Water Skiing Business Center Golf Umbrellas Aqua Aerobics Projector Tobogganing Early Check-In Bellmen Tennis Conference Hostess Golf Desk Early Departure Golf Practice Facility Identification Card at Arrival Canoeing Continental Breakfast Buffet Breakfast Buffet Dinner Buffet Lunch Contactless check-In / check-out Face masks for guests available Banquet Hall Swim-Up Bar Social distancing measures are in place Guests are provided with free hand sanitizer Sanitiser dispenser Enhanced cleaning Programme Health checks on staff Protective hygiene screens Hygiene trained staffView more