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Description

Location

This hotel is located in Ciudad del Carmen.

Facilities

The hotel has a lift and features 106 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning. The rooms have a queen-size bed and a sofa bed. A safe, a minibar and a desk are also available. Additional features include a microwave and a tea/coffee station. Further amenities include an ironing set and a trouser press. A telephone, a television with satellite/cable channels, a radio, a plug adapter, an alarm clock and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Some of the wheelchair-friendly rooms have a wheelchair-accessible bathroom. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment

There are indoor and outdoor pools and a children's swimming area. Guests can relax and enjoy the sun loungers and parasols provided. There is a poolside snack bar as well. There are many ways to relax or stay active at the hotel, including a gym, a sauna and a solarium. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971

Meals

Dining facilities include a restaurant, a café and a bar. Breakfast and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

All major credit cards, including American Express, VISA and MasterCard, are accepted for payment.

Features

Currency Exchange Service Laundry ($) Parking Restaurant Room Service Shuttle Bus Snack Bar Pets Allowed Wi-Fi Bar Elevator Non-Smoking Rooms Airport Shuttle Valet Parking Fitness Facility On-Site Parking Smoke Alarm Outdoor Pool Air Conditioning Garden Area 24 Hour Security Disabled Facilities Family Rooms Non-Smoking Area Smoking Area Luggage Room Sun Umbrellas Internet Daily Cleaning Ironing Service ($) Fax / Photocopying ($) Swimming Pool Business Center ($) Nordic Walking Express Check-In / Check-Out Wheelchair Accessible Conference / Banquet Meeting Facilities ($) Dry Cleaning ($) Grocery Deliveries ($) Public Bath Shuttle Service Special Diet Menu (on Request) Toilet with Grab Rails Trouser Press ($) Wi-Fi in all Areas Breakfast in the Room Kid Meals ($) Packed Lunches Airport Drop off ($) Airport Pick up ($) All plates, cutlery, glasses and other tableware are sanitized CCTV in Common Areas CCTV Outside Property Cashless payment available Contactless check-In / check-out Fire Extinguishers First Aid Kit Available Food can be delivered to guest accommodation Fruits Guest accommodation is disinfected between stays Ability to opt-out of accommodation cleaning service Hand sanitizer in guest accommodation and key areas Invoices Key Card Access Linens, towels and laundry is washed in accordance with local authority guidelines Outdoor Furniture Physical distancing in dining areas Physical distancing rules Process in place to check health of guests Property is cleaned by professional cleaning companies Screens or physical barriers placed between staff and guests in appropriate areas Security Alarm Shared stationery such as printed menus, magazines, pens, and paper are removed Staff follows all safety protocols as directed by local authorities Use of cleaning chemicals that are effective against Coronavirus Access to Health Care Professionals Breakfast take away containers Delivered food is securely covered Face masks for guests available Guest accommodation is sealed after cleaning Lower Bathroom SinkView more