Description
Location
This hotel is located in the heart of the historic port and financial district, at the edge of Coal Harbour, just a 5-minute walk from the city centre. It enjoys a prime waterfront location and features unobstructed views of the North Shore Mountains, Stanley Park and Howe Sound. The location fronts one of Vancouver's most celebrated streetscapes, and the hotel is connected by a covered walkway to the Vancouver Convention Centre. Guests will find restaurants 50 m away, as well as the tourist centre and there are bars, pubs and nightspots just 75 m from the hotel. The nearest links to the public transport network (Translink and Burrard Station) are just 100 m and it is 200 m to Gastown and 500 m to Robson Street with its world-class shopping. The Lost Lagoon is 1 km, as is Stanley Park and it is 1.5 km to Chinatown and 3 km to English Bay. Grouse Mountain ski region is 8 km away and it is 22 km to Richmond, BC.
Facilities
37 suites, 248 single rooms and 92 double rooms are located on 22 storeys and can be reached by lift. Multilingual staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops, including a souvenir shop. Guests arriving by car can park their vehicles in the car park. Other services include a babysitting service (for a fee), medical assistance, translation services, room service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.
Rooms
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, an alarm clock and WiFi (for a fee) are provided as well. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are available for daily use. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.
Sports/Entertainment
The outdoor pool complex includes a children's swimming area and pleasantly heated water to ensure comfortable swimming. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers golf. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments, hydrotherapy treatments and a solarium. Copyright GIATA 2004 - 2023. Multilingual, powered by www.giata.com for client no. 124971
Meals
Various dining options are available, including a dining room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options.
Payment
The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.
Features
Conference Room
Restaurant
Sauna
SPA
Pets Allowed
Bar
Elevator
Multilingual Staff
Wedding Service
Coffee Shop
Free Newspaper
Roof Terrace
Steam Room
Outdoor Pool
Wi-Fi ($)
Express Check-Out
Non-Smoking Hotel
Porterage
Health Club
Luggage Room
Nursery Service
Self Service Laundry Facilities
Gift Shop
Terrace
Outdoor Fire Pit / BBQ Area
Spa Treatments
Business Center
Nordic Walking
Concierge Service
Express Check-In
Limousine Service ($)
Valet Parking ($)
Meeting Rooms
Safe Deposit Box at Reception
Shopping Mall
Tour / Ticket Assistance
Fireplace in Lobby
Pool Sun Loungers
Laundry / Dry Cleaning
Electric Vehicle Charging Station
Cashless payment available
Contactless check-In / check-out
Face masks for guests available
Acrylic shield between guests and staff in main contact areas
Commonly touched surfaces are cleaned with disinfectant
Contactless food / room service available
Contactless check-out is available
Masks are compulsory at the property
Property confirms they are implementing enhanced health & safety measures
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Protective clothing is available to guests
Assistive Listening Devices Available
Bed sheets and towels are washed at a temperature of at least 60°C
Couples / Private Dining
Pool Cabanas ($)
Proposal / Romance Packages Available
Wired Internet ($)
Bicycle Rentals On-Site
Braille / Raised Signage
Breakfast Available ($)
Conference space size is 175 square meters
Conference space size is 1884 square feet
Food and Water Bowls
Food service has been amended for enhanced safety
Wheelchair Accessible Path of Travel
Wheelchair Accessible Concierge Desk
Wheelchair Accessible Fitness Center
Wheelchair Accessible Lounge
Wheelchair Accessible Meeting Spaces / Business Center
Wheelchair Accessible On-Site Restaurant
Wheelchair Accessible Path to Elevator
Wheelchair Accessible Pool
Wheelchair Accessible Public Washroom
Wheelchair Accessible Registration Desk
Wheelchair Accessible SPA
Wheelchair Accessible Van Parking
Wheelchair Accessible (Limited)
Wheelchair Accessible Parking
Well-lit Path to Entrance
Temperature checks are available to guests
Stair-free Path to Entrance
Staff wears personal protective equipment
Regularly conducted staff temperature checks
Social distancing measures are in place
Property is officially certified under a brand or regulatory agency's sanitization guidelines
Reservation might be required for some facilities On-Site
Self Parking ($)
Service Animals Exempt from Fees / Restrictions
Only Service Animals Allowed
Property follows sanitization practices of Ecolab (3rd party expert - Global)
Pool Umbrellas
Rollaway / Extra Beds not Available
Litter Box
Individually wrapped food options are available through the room service
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
Individually wrapped food options are available for breakfast
Individually wrapped food options are available
Hiking / Biking Trails
Handrails in Stairways
Guests are provided with free hand sanitizer
Gloves are available to guestsView more
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