Description
Location
This hotel features a waterfront setting, close to the island ferry terminal and major attractions, such as the Air Canada Centre, the CN Tower, the financial and theatre districts and the Eaton Centre. Queen’s Quay with its shops and restaurants and the Air Canada Center for sports and entertainment are just 2 blocks away and it is 1 km to the Metro Convention Center and the Skydome/ Rogers Center. The nearest underground station is 5 minutes walk away and the city centre may be reached via public transport in around 20 minutes.
Facilities
The hotel has 977 non-smoking rooms, including 63 suites and 63 single rooms, which are located on 37 storeys and are reachable by 8 lifts. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Children can enjoy the playground. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, a laundry service and a hairdresser. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. A business centre with fax machine and projector is available.
Rooms
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can relax on the balcony or terrace. All rooms are carpeted and include a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and a telephone are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.
Sports/Entertainment
Excellent swimming awaits guests at the indoor pool. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, crazy golf and golf. Water sports enthusiasts are offered canoeing. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, bowling and squash. There is a wellness area with a spa, a sauna, a steam bath, hydrotherapy treatments and a solarium. Subject to charge: massage treatments. Additional leisure activities include an entertainment programme, a kids' club and live music. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971
Meals
Various dining options are available, including a non-smoking restaurant, a café and a bar. At breakfast and lunch, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and picnics are available. The hotel offers a selection of alcoholic and non-alcoholic beverages.
Payment
The following credit cards are accepted: American Express, VISA and MasterCard.
Features
Buffet Restaurant
Children Club
Currency Exchange Service
Laundry ($)
Mini Market
Parking
Restaurant
Room Service
Sauna
Snack Bar
Sun Terrace
Picnic Area
Wi-Fi
Bar
Elevator
Safe
Beach
Hot Tub / Jacuzzi
Lounge
Non-Smoking Rooms
Concierge
Valet Parking
Fitness Facility
Golf Course ($)
On-Site Parking
Smoke Alarm
Steam Room
Air Conditioning
Garden Area
24 Hour Security
Disabled Facilities
Family Rooms
Indoor Play Room
Non-Smoking Area
Smoking Area
Luggage Room
Internet
Ironing Service ($)
Tennis Court ($)
Terrace
Fax / Photocopying ($)
Heated Pool
Heating
Swimming Pool
Parking Garage
Business Center ($)
Table Tennis
Nordic Walking
Tour Desk
Express Check-In / Check-Out
Wheelchair Accessible
Conference / Banquet Meeting Facilities ($)
Chess / Board Games
On-Site ATM / Cash Machine
Higher Level Toilet
Cycling
Dry Cleaning ($)
Indoor Pool ($)
Indoor Pool ($)
Private Check-In / Check-Out
Special Diet Menu (on Request)
Toilet with Grab Rails
Vending Drink Machine
Vending Snacks Machine
Breakfast in the Room
Kid Meals ($)
Packed Lunches
Bike Tours
Walking Tours
Auditory Guidance
All plates, cutlery, glasses and other tableware are sanitized
CCTV in Common Areas
CCTV Outside Property
Cashless payment available
Contactless check-In / check-out
Fire Extinguishers
First Aid Kit Available
Fitness Classes
Fitness / SPA Locker Rooms
Food can be delivered to guest accommodation
Fruits
Guest accommodation is disinfected between stays
Ability to opt-out of accommodation cleaning service
Hand sanitizer in guest accommodation and key areas
Invoices
Key Access
Key Card Access
Linens, towels and laundry is washed in accordance with local authority guidelines
Live Music / Performance
Live Sport Events (Broadcast)
Mobile APP for Room Service
On-Site Coffee House
Outdoor Furniture
Pet Bowls
Physical distancing in dining areas
Physical distancing rules
Process in place to check health of guests
Screens or physical barriers placed between staff and guests in appropriate areas
Security Alarm
Shared stationery such as printed menus, magazines, pens, and paper are removed
Staff follows all safety protocols as directed by local authorities
Sun Loungers or Beach Chairs
Art Galleries (Temporary, $)
Tennis Equipment
Themed Dinner Nights ($)
Use of cleaning chemicals that are effective against Coronavirus
Visual Aids: Braille
Visual Aids: Tactile Signs
Wine / Champagne ($)
Access to Health Care Professionals
Breakfast take away containers
Delivered food is securely covered
Lower Bathroom SinkView more