Description
Location
This resort is in the inner city area of Kelowna, across from the Kelowna Art Gallery, roughly 120 metres from Waterfront Park, 200 metres from Prospera Place, and some 500 metres from the Kelowna Museum.
Facilities
The hotel has a lift and features 320 rooms. Check-in and check-out are possible at any time at the 24-hour reception desk. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a 24-hour security service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms
Rooms are equipped with air conditioning and individually adjustable heating. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. A safe and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (for a fee) are provided as well. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
Sports/Entertainment
The pleasantly warm water of the pool complex, which includes 2 outdoor and indoor pools, guarantees comfortable swimming. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Comfortable sun loungers are available on the terrace. A wide range of sports and activities are offered at the hotel, such as crazy golf. For a fee, guests can also enjoy cycling/mountain biking, tennis, golf and horse riding. Alternatively, guests can try out kayaking or, for a fee, sailing. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, bowling and callisthenics. The wellness area's offerings provide pure relaxation and include a spa and a sauna. For a fee, massage treatments is also available. Parents can unwind while the kids can participate in an entertainment programme full of fun activities. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971
Meals
Various dining options are available, including a dining room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
Payment
The following credit cards are accepted: American Express, VISA and MasterCard.
Features
Bike ($)
Currency Exchange Service
Mini Market
Parking
Pool Bar
Restaurant
Room Service
Shuttle Bus
SPA
Pets Allowed
Wi-Fi
Bar
Elevator
Safe
Hot Tub / Jacuzzi
Non-Smoking Rooms
Airport Shuttle
Concierge
Fitness Facility
On-Site Parking
Smoke Alarm
Outdoor Pool
Wi-Fi ($)
Air Conditioning
24 Hour Security
Disabled Facilities
Non-Smoking Area
Smoking Area
Luggage Room
Internet
Daily Cleaning
Airport Shuttle ($)
Terrace
Fax / Photocopying ($)
Heated Pool
Heating
Swimming Pool
Parking Garage
Shuttle Service ($)
Nordic Walking
SPA / Wellness
Outdoor Pool (Seasonal)
Express Check-In / Check-Out
Wheelchair Accessible
Conference / Banquet Meeting Facilities ($)
On-Site ATM / Cash Machine
Casino
Higher Level Toilet
Dry Cleaning ($)
Electric Vehicle Charging Station
Indoor Pool ($)
Indoor Pool ($)
Special Diet Menu (on Request)
Toilet with Grab Rails
Vending Drink Machine
Breakfast in the Room
Kid Meals ($)
CCTV in Common Areas
CCTV Outside Property
Contactless check-In / check-out
Fire Extinguishers
Fruits
Happy Hour ($)
Invoices
Key Card Access
Mobile APP for Room Service
On-Site Coffee House
Outdoor Furniture
Shallow End
SPA Lounge / Relaxation Area
Sun Loungers or Beach Chairs
Wine / Champagne ($)
Face masks for guests available
Acrylic shield between guests and staff in main contact areas
COVID-19 - not Only Essential Workers
Commonly touched surfaces are cleaned with disinfectant
Contactless check-out is available
Property confirms they are implementing enhanced health & safety measures
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Protective clothing is available to guests
Bed sheets and towels are washed at a temperature of at least 60°C
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Temperature checks are available to guests
Staff wears personal protective equipment
Regularly conducted staff temperature checks
Social distancing measures are in place
Property is officially certified under a brand or regulatory agency's sanitization guidelines
Guests are provided with free hand sanitizer
Gloves are available to guests
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