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Description

Location

Overlooking Victoria’s spectacular Inner Harbour, this hotel captures the spirit and energy of Vancouver Island in grand style. The hotel is located in the city centre where an array of restaurants, bars, nightclubs, shops and railway station are to be found. A bus stop is to be found behind the hotel. The Royal British Columbia Museum, the Aquarium Undersea Gardens, the wax museum, Butchart Gardens and Beacon Hill Park are all situated in the near vicinity and are well worth a visit.

Facilities

The hotel was built in 1908. The hotel has 477 non-smoking rooms, which are located on 9 storeys and are reachable by lift. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service and a hairdresser. Cyclists can make use of the bicycle storage area and hire service. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a games console and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sports/Entertainment

While the adults swim a few laps in the indoor pool, children can splash around in the kids' pools. Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sport and leisure facilities at the hotel include a gym and callisthenics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Guests of all ages have the opportunity to enjoy an entertainment programme. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971

Meals

Various dining options are available, including a breakfast room and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Features

Conference Room Hairdresser Hair Dryer Medical Center Restaurant Sauna SPA Picnic Area Wi-Fi Broadband Internet Air Conditioning ($) Children Pool Phone Multilingual Staff Vending Machine Wedding Service Free Newspaper Bathrobes Fitness Facility No Elevator Slippers Steam Room Wi-Fi ($) Ballroom Express Check-Out Iron / Board Mini Bar Porterage Kettle Smoking Area Luggage Room Coffee Pot / Teapot Self Service Laundry Facilities Daily Cleaning Gift Shop Hypoallergenic Bed Linen Terrace Blackout Curtains Outdoor Fire Pit / BBQ Area Spa Treatments Business Center Desk Nordic Walking Concierge Service Express Check-In Pillow Top Mattress Private Bathroom TV Limousine Service ($) Valet Parking ($) Meeting Rooms Wheelchair Accessible Towels Safe Deposit Box at Reception In Room Safe Non-Smoking Shopping Mall Tour / Ticket Assistance Bathtub / Shower Designer Toiletries Down Comforter Ferry Terminal Shuttle ($) Movies ($) Pool Sun Loungers Separate Sitting Area Laundry / Dry Cleaning Cycling / Mountain Biking All plates, cutlery, glasses and other tableware are sanitized Cashless payment available Contactless check-In / check-out Food can be delivered to guest accommodation Guest accommodation is disinfected between stays Ability to opt-out of accommodation cleaning service Hand sanitizer in guest accommodation and key areas Linens, towels and laundry is washed in accordance with local authority guidelines Physical distancing in dining areas Physical distancing rules Process in place to check health of guests Property is cleaned by professional cleaning companies Screens or physical barriers placed between staff and guests in appropriate areas Shared stationery such as printed menus, magazines, pens, and paper are removed Staff follows all safety protocols as directed by local authorities Use of cleaning chemicals that are effective against Coronavirus Breakfast take away containers Delivered food is securely covered Face masks for guests available Thermometers for guests are provided by property Art Gallery Banquet Hall Cruise Terminal Shuttle ($) Designer Stores Breakfast Available ($) Coffee / Tea in Common Areas Food and Water Bowls Wheelchair not Accessible Self Parking ($) Infant Beds not Available Rollaway / Extra Beds not Available Hiking / Biking Trails Guest accommodation is sealed after cleaningView more