Description
Location
Situated among the snow-capped peaks of the Canadian Rockies, the hotel stands as a world-renowned symbol of Canadian hospitality since 1888. Its blend of opulence and seclusion has been an emblem of Rocky Mountain majesty for more than a hundred years.
Facilities
The complex was built in 1883. Guests have a choice of 770 non-smoking rooms located in a 9-storey main building and a 4-storey auxiliary building. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms
Rooms are equipped with air conditioning and individually adjustable heating. A balcony is among the standard features of some rooms. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (for a fee) are provided as well. A turndown service provides guests with additional comfort in the evening hours. Amenities provided in the rooms include slippers and a daily paper. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.
Sports/Entertainment
Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hot tub in the pool area promises pure relaxation. The wide range of activities offered at the hotel ensures that there is something new to do every day, including cycling/mountain biking, tennis, golf and horse riding. With skiing, tobogganing and snowboarding opportunities, the complex offers the perfect base from which to enjoy winter sports or just a relaxing winter holiday. Ski passes are available locally. Sport and leisure facilities at the hotel include a gym, bowling and aerobics. Various wellness options are available at the complex, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments, hydrotherapy treatments and a solarium. Parents can unwind while the kids can participate in an entertainment programme full of fun activities. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971
Meals
Dining facilities include a café, a bar and a pub. Guests can indulge their palates at 10 restaurants (non-smoking, air conditioning and high chairs). A continental breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte. Special meals, including diet meals, are also available. In addition, special catering options and picnics are available. The hotel offers a selection of alcoholic and non-alcoholic beverages.
Payment
The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.
Features
BabySitting
Shops
Conference Room
Games Room
Golf Course
Hairdresser
Medical Center
Restaurant
Sauna
SPA
Pets Allowed
Picnic Area
Turkish Bath
Wi-Fi
Bar
Children Pool
Elevator
Multilingual Staff
Vending Machine
Wedding Service
Coffee Shop
Computer Room
Free Newspaper
Fitness Facility
Steam Room
Outdoor Pool
Ballroom
Express Check-Out
Porterage
Garden Area
Smoking Area
Luggage Room
Self Service Laundry Facilities
Gift Shop
Outdoor Tennis Court
Terrace
Swimming Pool
Outdoor Fire Pit / BBQ Area
Spa Treatments
Business Center
Nordic Walking
Concierge Service
Express Check-In
Valet Parking ($)
Meeting Rooms
Safe Deposit Box at Reception
Ski Storage
Shopping Mall
Tour / Ticket Assistance
Tennis
Designated Smoking Areas Fines Apply
Laundry / Dry Cleaning
Ski Pass
Electric Vehicle Charging Station
All plates, cutlery, glasses and other tableware are sanitized
Cashless payment available
Contactless check-In / check-out
Food can be delivered to guest accommodation
Guest accommodation is disinfected between stays
Ability to opt-out of accommodation cleaning service
Hand sanitizer in guest accommodation and key areas
Linens, towels and laundry is washed in accordance with local authority guidelines
Physical distancing in dining areas
Physical distancing rules
Process in place to check health of guests
Screens or physical barriers placed between staff and guests in appropriate areas
Shared stationery such as printed menus, magazines, pens, and paper are removed
Staff follows all safety protocols as directed by local authorities
Use of cleaning chemicals that are effective against Coronavirus
Breakfast take away containers
Delivered food is securely covered
Face masks for guests available
Thermometers for guests are provided by property
Airport Transportation ($)
Area Shuttle ($)
Assistive Listening Devices Available
Assistive Listening Devices in Meeting Rooms
Banquet Hall
Clubhouse
Golf Cart
Golf Equipment
Golf Lessons with a Pro
Pro Shop
Water Dispenser
Bicycle Rentals On-Site
Braille / Raised Signage
Breakfast Available ($)
Wheelchairs Available On-Site
Wheelchair Accessible Path of Travel
Wheelchair Accessible Concierge Desk
Wheelchair Accessible Fitness Center
Wheelchair Accessible Lounge
Wheelchair Accessible Meeting Spaces / Business Center
Wheelchair Accessible On-Site Restaurant
Wheelchair Accessible Path to Elevator
Wheelchair Accessible Pool
Wheelchair Accessible Public Washroom
Wheelchair Accessible Registration Desk
Wheelchair Accessible SPA
Wheelchair Accessible Van Parking
Wheelchair Accessible (Limited)
Wheelchair Accessible Parking
Well-lit Path to Entrance
Visual Alarms in Hallways
Valet for Wheelchair Vehicle
Stair-free Path to Entrance
Reception Hall
Self Parking ($)
Service Animals Exempt from Fees / Restrictions
Only Service Animals Allowed
On-Site Pool with Access Ramp
Max 4 Pet Per Room
Hiking / Biking Trails
Guest accommodation is sealed after cleaning
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