Description
Location
This hotel is located in an exclusive area. The beautiful Botanical Gardens "Planten un Blomen" as well as Hamburg's famous river, the Alster, are all to be found in the immediate vicinity. The city centre, the exhibition centre and the famous Gänsemarkt can be reached in just a few minutes walk.
Facilities
8 junior suites, 2 suites and 546 double rooms are located on 27 storeys and can be reached by 5 lifts. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket, are great for shopping or just browsing. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a babysitting service, a childcare service, a car hire service, translation services, room service, a laundry service, a hairdresser and a coin-operated laundry. Cyclists can make use of the bicycle storage area and hire service. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine. Lectures, presentations and meetings can be held in one of the 14 conference rooms.
Rooms
Air conditioning ensures that rooms maintain just the right temperature. A safe and a desk are also available. Guests will also find a refrigerator included among the standard features. An ironing set is provided for guests' convenience. Other features include a flatscreen television and WiFi. A vanity mirror is provided in the bathrooms. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and 556 non-smoking rooms.
Sports/Entertainment
A sun terrace is a great place to while away the hours. Active guests can enjoy cycling/mountain biking. Sport and leisure facilities at the hotel include a gym and aerobics. There is a wellness area with a spa, a sauna, a steam bath, a hammam, a beauty salon and a solarium. Subject to charge: massage treatments. A dance club offers fun and entertainment. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971
Meals
The dining area includes a bar. Guests can indulge their palates at 2 restaurants (non-smoking, air conditioning and high chairs). Breakfast and lunch offer culinary delights every day. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available.
Payment
The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.
Features
Bike ($)
Laundry ($)
Massage
Mini Market
Parking
Restaurant
Room Service
Sauna
Snack Bar
SPA
Sun Terrace
Pets Allowed
Wi-Fi
Bar
Elevator
Safe
Non-Smoking Rooms
Concierge
Valet Parking
Fitness Facility
On-Site Parking
Smoke Alarm
Soundproof Rooms
Steam Room
Air Conditioning
Disabled Facilities
Family Rooms
Non-Smoking Area
Smoking Area
Luggage Room
Internet
Allergy-Free Room
Daily Cleaning
Ironing Service ($)
Terrace
Fax / Photocopying ($)
Heating
Parking Garage
Business Center ($)
Nordic Walking
SPA / Wellness
Express Check-In / Check-Out
Conference / Banquet Meeting Facilities ($)
On-Site ATM / Cash Machine
Higher Level Toilet
Dry Cleaning ($)
Electric Vehicle Charging Station
Emergency Cord in Bathroom
Public Transport Tickets ($)
Special Diet Menu (on Request)
Toilet with Grab Rails
Wi-Fi in all Areas
Breakfast in the Room
Kid Meals ($)
Kid-Friendly Buffet
Packed Lunches
Back Massage
CCTV in Common Areas
CCTV Outside Property
Couples Massage
Fire Extinguishers
First Aid Kit Available
Fitness / SPA Locker Rooms
Foot Massage
Full Body Massage
Hand Massage
Head Massage
Invoices
Key Card Access
Neck Massage
Pet Basket
Pet Bowls
SPA Lounge / Relaxation Area
SPA / Wellness Packages
Face masks for guests available
Acrylic shield between guests and staff in main contact areas
COVID-19 - not Only Essential Workers
Commonly touched surfaces are cleaned with disinfectant
Contactless check-out is available
Property confirms they are implementing enhanced health & safety measures
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Protective clothing is available to guests
Temperature checks are available to guests
Staff wears personal protective equipment
Regularly conducted staff temperature checks
Social distancing measures are in place
Property follows sanitization practices of Safe Travels (WTTC - Global)
Property is officially certified under a brand or regulatory agency's sanitization guidelines
Individually wrapped food options are available through the room service
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
Individually wrapped food options are available for breakfast
Individually wrapped food options are available
Guests are provided with free hand sanitizer
Gloves are available to guests
Lower Bathroom SinkView more