Description
Location
The hotel is located in Querétaro just north of Mexico City and near the towns of San Luis Potosí and Celaya. Shopping facilities are 10 minutes away on foot, whereas the city centre, with its restaurants, bars and pubs is within a 10-minute drive of the hotel.
Facilities
The hotel has 175 non-smoking rooms, including 2 junior suites, 77 single rooms and 95 double rooms, which are located on 3 storeys and are reachable by lift. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service, a childcare service, medical assistance, translation services, room service, a laundry service and a coin-operated laundry. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available.
Rooms
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a king-size bed or a sofa bed. A desk is provided. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.
Sports/Entertainment
The freshwater pool complex includes indoor and outdoor pools, which are in part heated, as well as a children's swimming area. Sun loungers and parasols on the sun terrace create a perfect space for guests to relax and unwind. The pool bar serves a selection of refreshing drinks. There are many ways to relax or stay active at the hotel, including golf, a gym, aerobics and a spa. Guests of all ages have the opportunity to enjoy a fun entertainment programme. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971
Meals
Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Catering options include bed and breakfast, half board, full board and all-inclusive. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options.
Payment
The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.
Features
Conference Room
Parking
Restaurant
Pets Allowed
Wi-Fi
Bar
Children Pool
Elevator
Multilingual Staff
Wedding Service
Free Newspaper
Fitness Facility
Outdoor Pool
Pets Allowed (max 10kg)
Express Check-Out
Porterage
Garden Area
Smoking Area
Luggage Room
Gift Shop
Business Center
Nordic Walking
Concierge Service
Express Check-In
Meeting Rooms
Safe Deposit Box at Reception
Laundry / Dry Cleaning
Electric Vehicle Charging Station
Cashless payment available
Contactless check-In / check-out
Face masks for guests available
Acrylic shield between guests and staff in main contact areas
Commonly touched surfaces are cleaned with disinfectant
Contactless food / room service available
Contactless check-out is available
Masks are compulsory at the property
Property confirms they are implementing enhanced health & safety measures
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Protective clothing is available to guests
Bed sheets and towels are washed at a temperature of at least 60°C
Breakfast Available ($)
Coffee / Tea in Common Areas
Conference space size is 175 square meters
Conference space size is 1884 square feet
Electrostatic spray is used for disinfection
Food and Water Bowls
Food service has been amended for enhanced safety
Wheelchairs Available On-Site
Wheelchair Accessible Path of Travel
Wheelchair Accessible Concierge Desk
Wheelchair Accessible Fitness Center
Wheelchair Accessible Lounge
Wheelchair Accessible Meeting Spaces / Business Center
Wheelchair Accessible On-Site Restaurant
Wheelchair Accessible Path to Elevator
Wheelchair Accessible Pool
Wheelchair Accessible Public Washroom
Wheelchair Accessible Registration Desk
Wheelchair Accessible Van Parking
Wheelchair Accessible (Limited)
Wheelchair Accessible Parking
Well-lit Path to Entrance
Visual Alarms in Hallways
Valet for Wheelchair Vehicle
Temperature checks are available to guests
Stair-free Path to Entrance
Staff wears personal protective equipment
Regularly conducted staff temperature checks
Social distancing measures are in place
Property follows sanitization practices of Safe Travels (WTTC - Global)
Property is officially certified under regional sanitization guidelines SG Clean (Singapore)
Reservation might be required for some facilities On-Site
Service Animals Exempt from Fees / Restrictions
Only Dogs Allowed
Only Service Animals Allowed
Pool Umbrellas
Rollaway / Extra Beds not Available
Individually wrapped food options are available through the room service
Individually wrapped food options are available for lunch
Max 4 Pet Per Room
Individually wrapped food options are available for dinner
Individually wrapped food options are available for breakfast
Individually wrapped food options are available
Handrails in Stairways
Guests are provided with free hand sanitizer
Guest accommodation is sealed after cleaning
Gloves are available to guests
Gap period enforced between guest stays 24 hoursView more
Address: Avenida 5 de Febrero 108, Colonia Niños Héroes, 76010 Querétaro, Querétaro de Arteaga, Mexico
Map location could be inaccurate. Please double check the address well before your trip.
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