Description
Location
The hotel is located in Querétaro just north of Mexico City and near the towns of San Luis Potosí and Celaya. Shopping facilities are 10 minutes away on foot, whereas the city centre, with its restaurants, bars and pubs is within a 10-minute drive of the hotel.
Facilities
The hotel has 175 non-smoking rooms, including 2 junior suites, 77 single rooms and 95 double rooms, which are located on 3 storeys and are reachable by lift. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service, a childcare service, medical assistance, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Guests can also use the bicycle storage facilities. Complimentary newspapers are available.
Rooms
Rooms are equipped with air conditioning and individually adjustable heating. Rooms have a double bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe and a desk are also available. The kitchenette comes with a refrigerator, a microwave and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) are provided as well. A turndown service offers guests additional comfort. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.
Sports/Entertainment
The freshwater pool complex includes indoor and outdoor pools, which are in part heated, as well as a children's swimming area. Sun loungers and parasols on the sun terrace create a perfect space for guests to relax and unwind. The pool bar serves a selection of refreshing drinks. There are many ways to relax or stay active at the hotel, including golf, a gym, aerobics and a spa. Guests of all ages have the opportunity to enjoy a fun entertainment programme. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971
Meals
Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Catering options include bed and breakfast, half board, full board and all-inclusive. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options.
Payment
The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.
Features
Conference Room
Hair Dryer
Parking
Wi-Fi
Air Conditioning ($)
Children Pool
Elevator
Phone
Multilingual Staff
Wedding Service
Free Newspaper
Fitness Facility
Fridge
Express Check-Out
Iron / Board
Microwave
Porterage
Smoking Area
Luggage Room
Shower
Coffee Pot / Teapot
Daily Cleaning
Gift Shop
Dryer
Business Center
Desk
Shampoo
Nordic Walking
Concierge Service
Express Check-In
TurnDown Service
Private Bathroom
TV
Meeting Rooms
Wheelchair Accessible
Towels
Safe Deposit Box at Reception
In Room Safe
Non-Smoking
Laundry / Dry Cleaning
All plates, cutlery, glasses and other tableware are sanitized
Cashless payment available
Contactless check-In / check-out
Food can be delivered to guest accommodation
Guest accommodation is disinfected between stays
Ability to opt-out of accommodation cleaning service
Hand sanitizer in guest accommodation and key areas
Linens, towels and laundry is washed in accordance with local authority guidelines
Physical distancing in dining areas
Physical distancing rules
Process in place to check health of guests
Screens or physical barriers placed between staff and guests in appropriate areas
Shared stationery such as printed menus, magazines, pens, and paper are removed
Staff follows all safety protocols as directed by local authorities
Use of cleaning chemicals that are effective against Coronavirus
Breakfast take away containers
Delivered food is securely covered
Face masks for guests available
Banquet Hall
Breakfast Available ($)
Coffee / Tea in Common Areas
Wheelchairs Available On-Site
Wheelchair Accessible Path of Travel
Wheelchair Accessible Concierge Desk
Wheelchair Accessible Fitness Center
Wheelchair Accessible Lounge
Wheelchair Accessible Meeting Spaces / Business Center
Wheelchair Accessible On-Site Restaurant
Wheelchair Accessible Path to Elevator
Wheelchair Accessible Pool
Wheelchair Accessible Public Washroom
Wheelchair Accessible Registration Desk
Wheelchair Accessible Van Parking
Wheelchair Accessible (Limited)
Wheelchair Accessible Parking
Well-lit Path to Entrance
Visual Alarms in Hallways
Valet for Wheelchair Vehicle
Stair-free Path to Entrance
Pool Umbrellas
Rollaway / Extra Beds not Available
Handrails in StairwaysView more
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