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Description

Location

The hotel is nestled between the beautiful Mexican Caribbean beaches and lush rainforest, just 35 minutes from Cancún International Airport (approximately 62 km).

Facilities

493 suites, 293 single rooms and 200 double rooms are available to guests in a 4-storey main building and 2 auxiliary buildings. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. The complex has wheelchair-accessible facilities and a lift. Film lovers are sure to find just what they're looking for in the cinema's listings. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and a fan. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, a CD player, a DVD player and WiFi (no extra charge) are provided as well. A turndown service offers guests additional comfort. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, a vanity mirror and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and 1 smoking room.

Sports/Entertainment

Guests can strike that perfect balance between exercise and relaxation in one of the 4 indoor and outdoor pools. The freshwater pool area, which is in part heated, also has a children's pool. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. A variety of activities are available at the complex, for example cycling/mountain biking, tennis, bocce, beach volleyball, volleyball and crazy golf or, for a fee, golf and horse riding. A number of sports are available, including water sports such as motorboat rides, paddle boating, kayaking, snorkelling and aquafit. For a fee, guests can also enjoy windsurfing, jet skiing, catamaraning and diving. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, yoga, callisthenics and aerobics. There is a wellness area with a spa, a sauna, a beauty salon and hydrotherapy treatments and, for an additional fee, a steam bath and massage treatments. Additional leisure activities include an entertainment programme, a kids' club, live music, a dance club and a nightclub. Copyright GIATA 2004 - 2023. Multilingual, powered by www.giata.com for client no. 124971

Meals

Various dining options are available, including a dining room, a breakfast room, a café and a bar. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive is offered as a catering option. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Diet meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options, picnics and snacks are available. For guests, alcoholic and non-alcoholic drinks are included.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Features

Air Conditioning Airport Transfer BabySitting Baggage Hold Balcony / Terrace Bar Bath Bathrobes Beauty Salon Bike ($) Boutique Broadband Internet Buffet Restaurant Business Room Business Services Central Heating Children Club Children Pool Children's activities Children's play area Coach Parking Coffee / Tea Making Facilities Concierge Conference Room Conference / Banquet Facility Connecting Rooms Cots (on Request) Currency Exchange Service DVD Player Disabled Access Disabled Facilities Disco / Club Dry Cleaning Service Elevator/Lifts Fax Fridge Games Room Garden Area Golf Course Gym/fitness facilities Hair Dryer Hairdresser Heated Pool HiFi Hot Tub / Jacuzzi iPad Docking Indoor Pool Internet ($) Internet Corner ($) Ironing Facilities Jacuzzi Live Music Lounge Maid Service Massage Minibar / Fridge Multilingual Staff Newspapers Non Smoking Hotel Non-Smoking Rooms On Shuttle Route Outdoor Pool Outdoor games Parking Parking ($) Pets Allowed (on Request) Phone Picnic Area Pool Bar Porterage Private Garage Radio Restaurant Room Service SPA Safe Satellite or Cable TV Sauna Self Service Laundry Facilities Shops Shower Shuttle Bus Snooker / Billiard Table Steam Room Swimming Pool TV Lounge with TV Tennis Court Terrace Tour Desk Trouser Press Valet Parking Water Park Wedding Service Whirlpool Wi-Fi ($)View more

Description

Go Beyond All Inclusive At Our Luxury Riviera Maya Resort. Hugging the coast where the Caribbean Sea meets the Yucatan jungle, Grand Velas Riviera Maya takes you beyond all inclusive. Savor gourmet cuisine from renowned chefs, bring balance to body and mind with treatments in our holistic spa and unwind in suites with private terraces, plunge pools and uninhibited water views. Find refuge on the white sand beach or lounge by the infinity pool, paired with attentive service from our concierge. Schedule a massage in the comfort of your suite. Join an exciting excursion to explore lush jungles, underwater caves or Mayan ruins. Or, grab a drink at one of our vibrant lounges.

Features

24-hour reception Hotel safe Currency exchange facilities Cloakroom Lift access Shop Mobile phone coverage Wired Internet Medical service Bicycle hire service Laundry service Sun terrace Wi-fi Room service Car park Garage Launderette Wheelchair-accessible Gym Terrace Check-out hour Day-care centre Babysitting service Car hire Transfer service Newspapers Check-in hour 24-hour security Bellboy service Small pets allowed (under 5 kg) Garden Secure parking Multilingual staff Large pets allowed (over 5 kg) Local and international calls Valet parking Airport Shuttle Towels and bed linen at surcharge Smoke detector Private pool Private beach area hotel American Express City centre Bathroom Suites Internet access Set menu dinner Snacks Minibar Disability-friendly rooms Bar Special dietary options Tea and coffee making facilities Ironing set Centrally regulated air conditioning Conference room Individually adjustable air conditioning Game room Individually adjustable heating Year of construction Nearest Bus / Metro Stop Shower Safe Restaurant Breakfast served to the table Living room Non-smoking area Smoking area Balcony HighchairsView more

Rooms features

Safe Living room DVD player Hairdryer Direct dial telephone Radio Hi-fi Internet access Bathroom Extra beds on demand Bathtub TV Minibar Individually adjustable heating Balcony Terrace Tea and coffee making facilities Ironing set Wi-fi Shower Desk Bathrobes YES Wheelchair-accessibleView more

Description

Facilities and services include 24-hour reception, restaurants, bars, swimming pools, children's pool, gardens, kids club, teens club, fitness center, beauty salon (extra charge), sauna (extra charge), spa treatments (extra charge), massages (extra charge), business center (extra charge), convention center, meeting room, wireless Internet access, parking (extra charge) and elevator.

Rooms feature air conditioning, TV, telephone, safe, wireless Internet access, minibar (extra charge), coffee/tea facilities, iron and ironing board, sitting area, hairdryer, bathroom, bathrobes, slippers and balcony/terrace.

Grand Class Presidential Suite also features massage area, living room, dining room, interior bar and plunge swimming pool.

Ambassador Governor Suites Ocean View and Ambassador Presidential Suites Ocean View also features living room, massage area and plunge swimming pool.

Zen Grand Pool Queen Suites Nature View and Zen Grand Pool King Suites Nature View also features plunge swimming pool.

Please note that some of the above facilities may be closed due to weather / seasonal conditions.

In case of choosing the option of "all inclusive":
The All Inclusive-concept includes all meals (breakfast, lunch, dinner and snacks) and mealtime drinks such as soft drinks, beer, wine, water and alcoholic drinks, all of local brands.
Drinks are served from morning until late evening (approx until 22.-24.00 hrs).
Opening times vary between different hotels.
In certain hotels the activities program is also included.

Address: Carretera Cancun Tulum Km 62, 77710 Playa del Carmen, Quintana Roo, Mexico.

Description

Grand Velas Riviera Maya is a true luxury all-inclusive resort and the Yucatan's most spectacular vacation destination among all the other Rivera Maya resorts. Relax on our pristine beach and play in the turquoise Caribbean Sea. With three distinct ambiance, our breathtaking resort features exquisite suites with native artwork, spa-like bathrooms, whirlpool tubs and private terraces with plunge pools and views of the jungle and crystalline sea. Host your meetings and celebrations in our cutting-edge Convention Center with indoor and outdoor space and catering for conventions, weddings, reunions, and special events.

Features

Access for Disabled Air Conditioned Safe Box Elevator

Rooms features

Air Conditioning Disabled Acess Allergy-friendly Rooms TV Telephone Connecting Rooms Hairdryer Mini-bar Safety Box Desk Radio Wi-Fi Amenities Electronic Key Card Soundproofed Rooms Free Mini-bar IRONING BOARD* IRON* Tea and Coffee MachineView more