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Description

Location

This Pasadena retreat is just minutes away from the speciality shops of Old Pasadena. Nearby is the open-air urban village of Paseo Colorado and South Lake District with street-front shops, boutiques and major retail and department stores.

Facilities

The resort has a lift and features 380 rooms. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities available at the resort include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a games console, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The resort has family rooms and non-smoking rooms.

Sports/Entertainment

There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The resort offers an extensive outdoor sport and leisure programme, which includes cycling/mountain biking, crazy golf and golf. For a fee, guests can also enjoy tennis and horse riding. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, badminton, billiards, yoga and aerobics. Various wellness options are available at the complex, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. An entertainment programme and a kids' club are also options for entertainment. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971

Meals

The dining area includes a bar. Great food and friendly service await guests in 2 air-conditioned restaurants. A continental breakfast buffet guarantees a great start to the day. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The resort also offers special catering options. Alcoholic beverages are available.

Payment

The resort accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Features

Beauty Salon Buffet Restaurant Currency Exchange Service Laundry ($) Massage Mini Market Parking Pool Bar Restaurant Room Service Sauna Shuttle Bus Snack Bar SPA Sun Terrace Pool with Salt Water Wi-Fi Bar Elevator Safe Hot Tub / Jacuzzi Lounge Non-Smoking Rooms Concierge Valet Parking Fitness Facility Golf Course ($) On-Site Parking Smoke Alarm Soundproof Rooms Steam Room Outdoor Pool Air Conditioning Garden Area 24 Hour Security Disabled Facilities Family Rooms Non-Smoking Area Smoking Area Luggage Room Sun Umbrellas Internet Allergy-Free Room BabySitting ($) Daily Cleaning Ironing Service ($) Tennis Court ($) Terrace Fax / Photocopying ($) Heated Pool Heating Swimming Pool Parking Garage Business Center ($) Yoga Nordic Walking SPA / Wellness Tour Desk Barber Shop Express Check-In / Check-Out Body Wrap Wheelchair Accessible Locker Rooms Conference / Banquet Meeting Facilities ($) Chess / Board Games On-Site ATM / Cash Machine Higher Level Toilet Dry Cleaning ($) Electric Vehicle Charging Station Evening Entertainment ($) Kid's Outdoor Play Equipment Shuttle Service Special Diet Menu (on Request) Toilet with Grab Rails Trouser Press ($) Wi-Fi in all Areas Breakfast in the Room Kid Meals ($) Walking Tours Auditory Guidance Body Treatments Body Scrub All plates, cutlery, glasses and other tableware are sanitized CCTV in Common Areas Cashless payment available Contactless check-In / check-out Facial Treatments Fire Extinguishers First Aid Kit Available Fitness Classes Fitness / SPA Locker Rooms Food can be delivered to guest accommodation Fruits Guest accommodation is disinfected between stays Ability to opt-out of accommodation cleaning service Hair Colouring Hair Cut Hair Styling Hair Treatments Hand sanitizer in guest accommodation and key areas Happy Hour ($) Key Card Access Light Therapy Linens, towels and laundry is washed in accordance with local authority guidelines Make Up Service Manicure Mobile APP for Room Service Outdoor Fireplace Pedicure Personal Trainer Outdoor Furniture Pet Bowls Physical distancing in dining areas Physical distancing rules Process in place to check health of guests Property is cleaned by professional cleaning companies Screens or physical barriers placed between staff and guests in appropriate areas Security Alarm Shallow End Shared stationery such as printed menus, magazines, pens, and paper are removed SPA Lounge / Relaxation Area SPA / Wellness Packages Staff follows all safety protocols as directed by local authorities Sun Loungers or Beach Chairs Tennis Equipment Use of cleaning chemicals that are effective against Coronavirus Visual Aids: Braille Visual Aids: Tactile Signs Waxing Service Wine / Champagne ($) Access to Health Care Professionals Breakfast take away containers Delivered food is securely covered Face masks for guests available Thermometers for guests are provided by property Guest accommodation is sealed after cleaning Lower Bathroom SinkView more