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Description

Location

This hotel is situated at the heart of Charlotte's shopping area. It lies around 4 blocks away from the congress centre and 7 blocks from the Arena.

Facilities

304 rooms are located on 18 storeys and can be reached by lift. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. A shower and a bathtub are included the bathrooms. A hairdryer, bathrobes and a telephone are available for daily use. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sports/Entertainment

Guests can enjoy a refreshing swim in the outdoor pool area. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A terrace with sun loungers and parasols is available. There are many ways to relax or stay active at the hotel, including a gym, callisthenics, a spa and a sauna. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971

Meals

The dining area includes a bar. Warm hospitality and a cosy atmosphere await guests in 2 non-smoking restaurants. Breakfast, lunch and dinner offer many delicious options. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Features

Conference Room Hair Dryer Restaurant Wi-Fi Air Conditioning ($) Elevator Phone Multilingual Staff Vending Machine Wedding Service Computer Room Fitness Facility Roof Terrace Ballroom Express Check-Out Iron / Board Non-Smoking Hotel Porterage Connecting Rooms Luggage Room Shower Coffee Pot / Teapot Nursery Service Terrace Heating Blackout Curtains Business Center Desk Nordic Walking Concierge Service Express Check-In Private Bathroom Outdoor Pool (Seasonal) TV Valet Parking ($) Towels Safe Deposit Box at Reception In Room Safe Non-Smoking Roll-In Shower Designer Toiletries Laundry / Dry Cleaning All plates, cutlery, glasses and other tableware are sanitized CCTV in Common Areas Cashless payment available Contactless check-In / check-out Food can be delivered to guest accommodation Guest accommodation is disinfected between stays Ability to opt-out of accommodation cleaning service Hand sanitizer in guest accommodation and key areas Linens, towels and laundry is washed in accordance with local authority guidelines Outdoor Furniture Physical distancing in dining areas Physical distancing rules Screens or physical barriers placed between staff and guests in appropriate areas Shared stationery such as printed menus, magazines, pens, and paper are removed Staff follows all safety protocols as directed by local authorities Use of cleaning chemicals that are effective against Coronavirus Breakfast take away containers Delivered food is securely covered Face masks for guests available Banquet Hall Car Recommended Braille / Raised Signage Breakfast Available ($) Coffee / Tea in Common Areas Wheelchair Accessible Fitness Center Wheelchair Accessible Registration Desk Wheelchair Accessible (Limited) Wheelchair Accessible Parking Well-lit Path to Entrance Visual Alarms in Hallways Stair-free Path to Entrance Self Parking ($) Wired InternetView more