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Description

Location

This hotel is located in Surabaja.

Facilities

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the car park. Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A fax machine is available for guests' business needs.

Rooms

Air conditioning ensures that rooms maintain just the right temperature. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A trouser press is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. A hairdryer is provided in the bathrooms. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment

There are indoor and outdoor pools and a children's swimming area. Refreshing drinks are served at the poolside snack bar. There are many ways to relax or stay active at the hotel, including a gym, yoga, aerobics, a spa, a sauna, a steam bath and massage treatments. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971

Meals

A restaurant, a café and a bar are available to guests. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Features

Aerobics Buffet Restaurant Laundry ($) Massage Parking Restaurant Room Service Sauna Snack Bar SPA Bar Children Pool Elevator Safe Non-Smoking Rooms Concierge Valet Parking Fitness Facility On-Site Parking Smoke Alarm Outdoor Pool Air Conditioning 24 Hour Security Disabled Facilities Non-Smoking Area Smoking Area Luggage Room BabySitting ($) Daily Cleaning Ironing Service ($) Fax / Photocopying ($) Swimming Pool Parking Garage Yoga Nordic Walking SPA / Wellness Tour Desk Express Check-In / Check-Out Conference / Banquet Meeting Facilities ($) Dry Cleaning ($) Private Check-In / Check-Out Trouser Press ($) Breakfast in the Room Kid Meals ($) All plates, cutlery, glasses and other tableware are sanitized CCTV in Common Areas CCTV Outside Property Cashless payment available Contactless check-In / check-out Fire Extinguishers First Aid Kit Available Fitness Classes Fitness / SPA Locker Rooms Food can be delivered to guest accommodation Fruits Guest accommodation is disinfected between stays Ability to opt-out of accommodation cleaning service Hand sanitizer in guest accommodation and key areas Invoices Key Access Key Card Access Linens, towels and laundry is washed in accordance with local authority guidelines On-Site Coffee House Physical distancing in dining areas Physical distancing rules Process in place to check health of guests Property is cleaned by professional cleaning companies Screens or physical barriers placed between staff and guests in appropriate areas Security Alarm Shared stationery such as printed menus, magazines, pens, and paper are removed SPA Lounge / Relaxation Area SPA / Wellness Packages Staff follows all safety protocols as directed by local authorities Use of cleaning chemicals that are effective against Coronavirus Wine / Champagne ($) Access to Health Care Professionals Delivered food is securely covered Face masks for guests available Thermometers for guests are provided by property Guest accommodation is sealed after cleaningView more

Description

Grand Mercure Surabaya City is a contemporary hotel strategically located near business districts, financial hubs, exhibition centres, hospitals, shopping centres, universities and the carnival park area. It is just 20 min by car from Juanda International Airport and 30 min from Surabaya Zoo. The hotel offers 241 rooms and suites from Superior rooms to Presidential suites, an All Day Dinning restaurant, lobby bar, meeting rooms, swimming pool, gym, spa and lounge.

Features

Air Conditioned Elevator Bar/Snack/Café Restaurant Outdoor Parking Outdoor Swimming pool

Description

This 5 star hotel is located within the city of Surabaya.