Description
Location
This hotel warmly welcomes guests in Cleveland.
Facilities
The hotel has a lift and features 372 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio, an alarm clock and WiFi (no extra charge) are provided as well. The daily newspaper is laid out for guests in the the rooms. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
Sports/Entertainment
The indoor and outdoor pools are ideal for exercise as well as relaxation. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including golf, a gym, aerobics and a spa. An entertainment programme and live music are also options for entertainment. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971
Meals
Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
Payment
The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.
Features
Conference Room
Airport Transfer
Hair Dryer
Snack Bar
Wi-Fi
Broadband Internet
Elevator
Phone
Multilingual Staff
Wedding Service
Computer Room
Sofa Bed
Soundproof Rooms
Ballroom
Express Check-Out
Iron / Board
Porterage
Connecting Rooms
Smoking Area
Luggage Room
Shower
Coffee Pot / Teapot
Nursery Service
Self Service Laundry Facilities
Gift Shop
Hypoallergenic Bed Linen
Terrace
Blackout Curtains
Outdoor Fire Pit / BBQ Area
Business Center
Desk
Shampoo
Nordic Walking
Concierge Service
Private Bathroom
Secure Parking
TV
Wheelchair Accessible
Towels
Safe Deposit Box at Reception
In Room Safe
Non-Smoking
Tour / Ticket Assistance
Cycling / Mountain Biking
All plates, cutlery, glasses and other tableware are sanitized
CCTV in Common Areas
Cashless payment available
Contactless check-In / check-out
Food can be delivered to guest accommodation
Guest accommodation is disinfected between stays
Ability to opt-out of accommodation cleaning service
Hand sanitizer in guest accommodation and key areas
Linens, towels and laundry is washed in accordance with local authority guidelines
Physical distancing in dining areas
Physical distancing rules
Screens or physical barriers placed between staff and guests in appropriate areas
Shared stationery such as printed menus, magazines, pens, and paper are removed
Staff follows all safety protocols as directed by local authorities
Use of cleaning chemicals that are effective against Coronavirus
Breakfast take away containers
Delivered food is securely covered
Face masks for guests available
Thermometers for guests are provided by property
Assistive Listening Devices Available
Banquet Hall
Events / Parties Allowed
Long-term Parking ($)
RV, Bus, Truck Parking ($)
Bicycle Tour Information
Breakfast Available ($)
Coffee / Tea in Common Areas
Coworking Spaces
Wheelchair Accessible Path of Travel
Wheelchair Accessible Fitness Center
Wheelchair Accessible Meeting Spaces / Business Center
Wheelchair Accessible On-Site Restaurant
Wheelchair Accessible Pool
Wheelchair Accessible Registration Desk
Wheelchair Accessible Van Parking
Wheelchair Accessible Parking
Visual Alarms in Hallways
Uncovered Parking
Reception Hall
Self Parking ($)
Shuttle for Bicycles
Hiking / Biking Trails
Guest accommodation is sealed after cleaning
Wired InternetView more