Description
Location
Located adjacent to Masjid al Haram, the hotel offers the finest hospitality in the holy city of Makkah.
Facilities
The hotel has a lift and features 858 rooms. Multilingual staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a car hire service, medical assistance, room service (for a fee), a laundry service, a hairdresser and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms
Air conditioning ensures that rooms maintain just the right temperature. Rooms include a double bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bidet. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
Sports/Entertainment
At the hotel, guests can exercise and enjoy activities or just unwind. Fine weather can be enjoyed on the terrace. Leisure options at the hotel include a gym and a spa. For a fee, guests can also enjoy a sauna and a steam bath. Parents can unwind while the kids can participate in an entertainment programme full of fun activities. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971
Meals
Various dining options are available, including a restaurant, a dining room, a breakfast room and a café. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Staff are also happy to provide children's meals.
Payment
The following credit cards are accepted: American Express, VISA and MasterCard.
Features
Children Club
Conference Room
Hairdresser
Hair Dryer
Library
Snack Bar
SPA
Wi-Fi
Broadband Internet
Elevator
Phone
Multilingual Staff
Wedding Service
Computer Room
Free Newspaper
Bathrobes
Slippers
Soundproof Rooms
Pillow Menu
Wi-Fi ($)
Ballroom
Mini Bar
Porterage
Connecting Rooms
Children Entertainment
Rain Effect Shower
Smoking Area
Luggage Room
Shower
Coffee Pot / Teapot
Self Service Laundry Facilities
Daily Cleaning
Gift Shop
Hypoallergenic Bed Linen
Blackout Curtains
Outdoor Fire Pit / BBQ Area
Spa Treatments
Business Center
Desk
Nordic Walking
Concierge Service
TurnDown Service
Private Bathroom
TV
Limousine Service ($)
Meeting Rooms
Wheelchair Accessible
Towels
Safe Deposit Box at Reception
Non-Smoking
Shopping Mall
Tour / Ticket Assistance
Designer Toiletries
Individually Decorated
Separate Sitting Area
Laundry / Dry Cleaning
Contactless check-In / check-out
Face masks for guests available
Acrylic shield between guests and staff in main contact areas
COVID-19 - not Only Essential Workers
Commonly touched surfaces are cleaned with disinfectant
Contactless check-out is available
Property confirms they are implementing enhanced health & safety measures
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Protective clothing is available to guests
Banquet Hall
Bed sheets and towels are washed at a temperature of at least 60°C
Water Dispenser
Braille / Raised Signage
Breakfast Available ($)
Coffee / Tea in Common Areas
Wheelchair Accessible Concierge Desk
Wheelchair Accessible Lounge
Wheelchair Accessible Meeting Spaces / Business Center
Wheelchair Accessible On-Site Restaurant
Wheelchair Accessible Public Washroom
Wheelchair Accessible Registration Desk
Wheelchair Accessible SPA
Wheelchair Accessible (Limited)
Temperature checks are available to guests
Stair-free Path to Entrance
Staff wears personal protective equipment
Regularly conducted staff temperature checks
Social distancing measures are in place
Property is officially certified under a brand or regulatory agency's sanitization guidelines
Reception Hall
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Noise-free Rooms not Guaranteed
Alcohol not Allowed On-Site
Alcohol not Served On-Site
Individually wrapped food options are available through the room service
Individually wrapped food options are available
Guests are provided with free hand sanitizer
Gloves are available to guests
Gap period enforced between guest stays 24 hoursView more
Address: King Abdul Aziz Endowment, Abraj Al Bait Complex, P.O. Box 762, Makkah, Saudi Arabia
Map location could be inaccurate. Please double check the address well before your trip.