Description
Location
This hotel is situated in a residential district on the outskirts of Fez' new town just a few minutes walk from the city centre and countless tourist attractions. The main train station is just 2 km from the hotel and transfer to Fez airport, which lies approximately 10 km away, takes roughly 20 minutes.
Facilities
249 rooms and 17 suites are located on 3 storeys and can be reached by lift. The friendly staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a library. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. The rooms have a double bed and a sofa bed. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. Equipped with a direct dial telephone, a TV, a radio, a CD player, an alarm clock and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
Sports/Entertainment
The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, tennis and golf are available. After an eventful day, guests can work out and recharge in the gym. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and a solarium. A kids' club and live music are also options for entertainment. Copyright GIATA 2004 - 2023. Multilingual, powered by www.giata.com for client no. 124971
Meals
Various dining options are available, including a restaurant, a café and a bar. Catering options include half board and full board. Breakfast, lunch and dinner are available. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
Payment
The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.
Features
Bike ($)
Buffet Restaurant
Currency Exchange Service
Laundry ($)
Massage
Parking
Pool Bar
Restaurant
Room Service
Sauna
Shuttle Bus
Snack Bar
SPA
Sun Terrace
Picnic Area
Wi-Fi
Bar
Children Pool
Elevator
Safe
Non-Smoking Rooms
Airport Shuttle
Concierge
Valet Parking
Fitness Facility
On-Site Parking
Smoke Alarm
Soundproof Rooms
Steam Room
Outdoor Pool
Air Conditioning
Garden Area
24 Hour Security
Disabled Facilities
Family Rooms
Smoking Area
Luggage Room
Sun Umbrellas
Internet
BabySitting ($)
Daily Cleaning
Ironing Service ($)
Airport Shuttle ($)
Terrace
Fax / Photocopying ($)
Heating
Swimming Pool
Business Center ($)
Shuttle Service ($)
Nordic Walking
SPA / Wellness
Tour Desk
Wheelchair Accessible
Locker Rooms
Street Side Parking
Conference / Banquet Meeting Facilities ($)
BBQ Facilities ($)
Higher Level Toilet
Dry Cleaning ($)
Emergency Cord in Bathroom
Evening Entertainment ($)
Special Diet Menu (on Request)
Toilet with Grab Rails
Trouser Press ($)
Breakfast in the Room
Hammam
Kid Meals ($)
Kid-Friendly Buffet
Packed Lunches
Airport Drop off ($)
Airport Pick up ($)
Back Massage
CCTV in Common Areas
Cashless payment available
Contactless check-In / check-out
Fire Extinguishers
First Aid Kit Available
Fitness Classes
Fitness / SPA Locker Rooms
Foot Massage
Fruits
Full Body Massage
Hand Massage
Happy Hour ($)
Head Massage
Key Access
Key Card Access
Live Music / Performance
Live Sport Events (Broadcast)
Mobile APP for Room Service
Personal Trainer
On-Site Coffee House
Outdoor Furniture
Plunge Pool
Security Alarm
Shallow End
SPA Lounge / Relaxation Area
Sun Loungers or Beach Chairs
Themed Dinner Nights ($)
Tour / Class About Local Culture ($)
Wine / Champagne ($)
Access to Health Care Professionals
Face masks for guests available
Acrylic shield between guests and staff in main contact areas
Commonly touched surfaces are cleaned with disinfectant
Contactless food / room service available
Contactless check-out is available
Masks are compulsory at the property
Property confirms they are implementing enhanced health & safety measures
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Protective clothing is available to guests
Bed sheets and towels are washed at a temperature of at least 60°C
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Electrostatic spray is used for disinfection
Food service has been amended for enhanced safety
Temperature checks are available to guests
Staff wears personal protective equipment
Regularly conducted staff temperature checks
Social distancing measures are in place
Property is officially certified under a brand or regulatory agency's sanitization guidelines
Individually wrapped food options are available through the room service
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
Individually wrapped food options are available for breakfast
Individually wrapped food options are available
Guests are provided with free hand sanitizer
Gap period enforced between guest stays 24 hours
Lower Bathroom SinkView more
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