Description
Location
The hotel is nestled between the beautiful Mexican Caribbean beaches and lush rainforest, just 35 minutes from Cancún International Airport (approximately 62 km).
Facilities
493 suites, 293 single rooms and 200 double rooms are available to guests in a 4-storey main building and 2 auxiliary buildings. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. The complex has wheelchair-accessible facilities and a lift. Film lovers are sure to find just what they're looking for in the cinema's listings. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms
Rooms are equipped with air conditioning and a fan. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, a CD player, a DVD player and WiFi (no extra charge) are provided as well. A turndown service offers guests additional comfort. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, a vanity mirror and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and 1 smoking room.
Sports/Entertainment
Guests can strike that perfect balance between exercise and relaxation in one of the 4 indoor and outdoor pools. The freshwater pool area, which is in part heated, also has a children's pool. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. A variety of activities are available at the complex, for example cycling/mountain biking, tennis, bocce, beach volleyball, volleyball and crazy golf or, for a fee, golf and horse riding. A number of sports are available, including water sports such as motorboat rides, paddle boating, kayaking, snorkelling and aquafit. For a fee, guests can also enjoy windsurfing, jet skiing, catamaraning and diving. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, yoga, callisthenics and aerobics. There is a wellness area with a spa, a sauna, a beauty salon and hydrotherapy treatments and, for an additional fee, a steam bath and massage treatments. Additional leisure activities include an entertainment programme, a kids' club, live music, a dance club and a nightclub. Copyright GIATA 2004 - 2023. Multilingual, powered by www.giata.com for client no. 124971
Meals
Various dining options are available, including a dining room, a breakfast room, a café and a bar. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive is offered as a catering option. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Diet meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options, picnics and snacks are available. For guests, alcoholic and non-alcoholic drinks are included.
Payment
The hotel accepts the following credit cards: American Express, VISA and MasterCard.
Features
Air Conditioning
Airport Transfer
BabySitting
Baggage Hold
Balcony / Terrace
Bar
Bath
Bathrobes
Beauty Salon
Bike ($)
Boutique
Broadband Internet
Buffet Restaurant
Business Room
Business Services
Central Heating
Children Club
Children Pool
Children's activities
Children's play area
Coach Parking
Coffee / Tea Making Facilities
Concierge
Conference Room
Conference / Banquet Facility
Connecting Rooms
Cots (on Request)
Currency Exchange Service
DVD Player
Disabled Access
Disabled Facilities
Disco / Club
Dry Cleaning Service
Elevator/Lifts
Fax
Fridge
Games Room
Garden Area
Golf Course
Gym/fitness facilities
Hair Dryer
Hairdresser
Heated Pool
HiFi
Hot Tub / Jacuzzi
iPad Docking
Indoor Pool
Internet ($)
Internet Corner ($)
Ironing Facilities
Jacuzzi
Live Music
Lounge
Maid Service
Massage
Minibar / Fridge
Multilingual Staff
Newspapers
Non Smoking Hotel
Non-Smoking Rooms
On Shuttle Route
Outdoor Pool
Outdoor games
Parking
Parking ($)
Pets Allowed (on Request)
Phone
Picnic Area
Pool Bar
Porterage
Private Garage
Radio
Restaurant
Room Service
SPA
Safe
Satellite or Cable TV
Sauna
Self Service Laundry Facilities
Shops
Shower
Shuttle Bus
Snooker / Billiard Table
Steam Room
Swimming Pool
TV
Lounge with TV
Tennis Court
Terrace
Tour Desk
Trouser Press
Valet Parking
Water Park
Wedding Service
Whirlpool
Wi-Fi ($)View more
Italiano
Español