Description
Location
Nestled on the shores of two sheltered bays at the heart of the Riviera Maya, just minutes from Playa del Carmen, this hotel is an exclusive five-star hideaway, as perfect for a romantic break as it is for a family get-together. Nearby Playa del Carmen offers a good range of shops, bars and restaurants, as well as beautiful natural surroundings. Cancún International Airport is 30 minutes’ drive away.
Facilities
English-speaking staff warmly welcomes guests in the lobby. Amenities include a baggage storage service and a cash machine. Wireless internet access allows guests to surf the internet and catch up on email. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. There are a number of shops, including a supermarket and souvenir shop. The grounds of the complex feature a playground and a lovely garden. Additional facilities include a TV room. Further services and facilities include a 24-hour security service, a babysitting service (on request and for a fee), a childcare service, a car hire service, a transfer service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus.
Rooms
Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a queen-size bed or a sofa bed. Extra beds can be requested. A desk is provided. Guests will also find a dishwasher included among the standard features. A flatscreen television, a CD player, an alarm clock and WiFi provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer, bathrobes and a telephone are on hand in the bathrooms for everyday use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The resort has family rooms and non-smoking rooms.
Sports/Entertainment
On hot days, guests can cool off in 4 outdoor pools. If the weather isn't cooperating, they can head to one of the 4 indoor pools. There is also a children's swimming area with 2 kids' pools. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Fine weather can be enjoyed on the terrace. A variety of activities such as tennis, volleyball, fishing and horse riding or, for a fee, golf, are offered at the resort. With windsurfing, jet skiing, banana boat rides, canoeing, kayaking, snorkelling and diving available, fans of water sports will have plenty to choose from. Sport and leisure facilities at the resort include a gym, billiards and yoga. There is a wellness area with a hammam and a solarium and, for an additional fee, a spa, a sauna, a steam bath, a beauty salon, massage treatments and anti-ageing treatments. Guests of all ages have the opportunity to enjoy a fun entertainment programme. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971
Meals
The resort includes 3 restaurants and a bar. All-inclusive can be booked. Staff are also happy to provide children's meals.
Payment
The following credit cards are accepted at the resort: American Express, VISA and MasterCard.
Features
Aerobics
Beauty Salon
Buffet Restaurant
Children Club
Children Playground
Games Room
Laundry ($)
Massage
Mini Market
Parking
Pool Bar
Restaurant
Room Service
Sauna
Shuttle Bus
Sun Terrace
Picnic Area
Water Park
Water Slide
Wi-Fi
Bar
Children Pool
Elevator
Safe
Beach
Hot Tub / Jacuzzi
Solarium
Non-Smoking Rooms
Airport Shuttle
Concierge
Fitness Facility
Golf Course ($)
On-Site Parking
Smoke Alarm
Outdoor Pool
Air Conditioning
Garden Area
24 Hour Security
Family Rooms
Indoor Play Room
Smoking Area
Luggage Room
Sun Umbrellas
Internet
Private Beach
BabySitting ($)
Daily Cleaning
Tennis Court ($)
Airport Shuttle ($)
Swimming Pool
Beachfront
Shuttle Service ($)
Yoga
Nordic Walking
SPA / Wellness
Tour Desk
Barber Shop
Body Wrap
Chess / Board Games
On-Site ATM / Cash Machine
Entertainment Staff
Grocery Deliveries ($)
Public Bath
Vending Drink Machine
Vending Snacks Machine
Wi-Fi in all Areas
Bike Tours
Airport Drop off ($)
Airport Pick up ($)
Back Massage
Bingo ($)
Body Treatments
Contactless check-In / check-out
Facial Treatments
Fence Around Pool
Fire Extinguishers
Food can be delivered to guest accommodation
Foot Massage
Full Body Massage
Guest accommodation is disinfected between stays
Hair Cut
Hand sanitizer in guest accommodation and key areas
Invoices
Key Card Access
Linens, towels and laundry is washed in accordance with local authority guidelines
Make Up Service
Manicure
Massage Chair
Neck Massage
Pedicure
Outdoor Furniture
Physical distancing in dining areas
Pool with View
Screens or physical barriers placed between staff and guests in appropriate areas
SPA Lounge / Relaxation Area
Staff follows all safety protocols as directed by local authorities
Sun Loungers or Beach Chairs
Tennis Equipment
Themed Dinner Nights ($)
Use of cleaning chemicals that are effective against CoronavirusView more
Address: Cancun-Chetumal Highway KM 289+10, Solidaridad, Riviera Maya, 77710 Playa del Carmen, Quintana Roo, Mexico
Map location could be inaccurate. Please double check the address well before your trip.