Description
Location
This Pasadena retreat is just minutes away from the speciality shops of Old Pasadena. Nearby is the open-air urban village of Paseo Colorado and South Lake District with street-front shops, boutiques and major retail and department stores.
Facilities
The resort has a lift and features 380 rooms. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities available at the resort include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a games console, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The resort has family rooms and non-smoking rooms.
Sports/Entertainment
There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The resort offers an extensive outdoor sport and leisure programme, which includes cycling/mountain biking, crazy golf and golf. For a fee, guests can also enjoy tennis and horse riding. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, badminton, billiards, yoga and aerobics. Various wellness options are available at the complex, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. An entertainment programme and a kids' club are also options for entertainment. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971
Meals
The dining area includes a bar. Great food and friendly service await guests in 2 air-conditioned restaurants. A continental breakfast buffet guarantees a great start to the day. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The resort also offers special catering options. Alcoholic beverages are available.
Payment
The resort accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.
Features
Beauty Salon
Buffet Restaurant
Currency Exchange Service
Laundry ($)
Massage
Mini Market
Parking
Pool Bar
Restaurant
Room Service
Sauna
Shuttle Bus
Snack Bar
SPA
Sun Terrace
Pool with Salt Water
Wi-Fi
Bar
Elevator
Safe
Hot Tub / Jacuzzi
Lounge
Non-Smoking Rooms
Concierge
Valet Parking
Fitness Facility
Golf Course ($)
On-Site Parking
Smoke Alarm
Soundproof Rooms
Steam Room
Outdoor Pool
Air Conditioning
Garden Area
24 Hour Security
Disabled Facilities
Family Rooms
Non-Smoking Area
Smoking Area
Luggage Room
Sun Umbrellas
Internet
Allergy-Free Room
BabySitting ($)
Daily Cleaning
Ironing Service ($)
Tennis Court ($)
Terrace
Fax / Photocopying ($)
Heated Pool
Heating
Swimming Pool
Parking Garage
Business Center ($)
Yoga
Nordic Walking
SPA / Wellness
Tour Desk
Barber Shop
Express Check-In / Check-Out
Body Wrap
Wheelchair Accessible
Locker Rooms
Conference / Banquet Meeting Facilities ($)
Chess / Board Games
On-Site ATM / Cash Machine
Higher Level Toilet
Dry Cleaning ($)
Electric Vehicle Charging Station
Evening Entertainment ($)
Kid's Outdoor Play Equipment
Shuttle Service
Special Diet Menu (on Request)
Toilet with Grab Rails
Trouser Press ($)
Wi-Fi in all Areas
Breakfast in the Room
Kid Meals ($)
Walking Tours
Auditory Guidance
Body Treatments
Body Scrub
All plates, cutlery, glasses and other tableware are sanitized
CCTV in Common Areas
Cashless payment available
Contactless check-In / check-out
Facial Treatments
Fire Extinguishers
First Aid Kit Available
Fitness Classes
Fitness / SPA Locker Rooms
Food can be delivered to guest accommodation
Fruits
Guest accommodation is disinfected between stays
Ability to opt-out of accommodation cleaning service
Hair Colouring
Hair Cut
Hair Styling
Hair Treatments
Hand sanitizer in guest accommodation and key areas
Happy Hour ($)
Key Card Access
Light Therapy
Linens, towels and laundry is washed in accordance with local authority guidelines
Make Up Service
Manicure
Mobile APP for Room Service
Outdoor Fireplace
Pedicure
Personal Trainer
Outdoor Furniture
Pet Bowls
Physical distancing in dining areas
Physical distancing rules
Process in place to check health of guests
Property is cleaned by professional cleaning companies
Screens or physical barriers placed between staff and guests in appropriate areas
Security Alarm
Shallow End
Shared stationery such as printed menus, magazines, pens, and paper are removed
SPA Lounge / Relaxation Area
SPA / Wellness Packages
Staff follows all safety protocols as directed by local authorities
Sun Loungers or Beach Chairs
Tennis Equipment
Use of cleaning chemicals that are effective against Coronavirus
Visual Aids: Braille
Visual Aids: Tactile Signs
Waxing Service
Wine / Champagne ($)
Access to Health Care Professionals
Breakfast take away containers
Delivered food is securely covered
Face masks for guests available
Thermometers for guests are provided by property
Guest accommodation is sealed after cleaning
Lower Bathroom SinkView more