Description
Location
This luxury hotel is popular for its central location in the heart of Madrid, on the famous Gran Via. It is surrounded by shops, banks, fashion boutiques, cinemas, thereatres and nightclubs. It is not far to the historic centre of Madrid with the royal palace, the opera house, Puerta Del Sol, Cibeles, Del Prado, Reina Sofia and the Thyseen museum. Public transport is available directly in front of the hotel, as well as the Santo Domingo underground station.
Facilities
The hotel has 232 rooms, including 18 suites, 24 single rooms and 155 double rooms, which are located on 9 storeys and are reachable by 3 lifts. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service on request, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A business centre with fax machine and projector is available.
Rooms
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard amenities of some rooms. Guests are sure to get a good night's sleep in the double bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. A direct dial telephone, satellite television, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms and smoking rooms.
Sports/Entertainment
The outdoor pool complex provides invigorating refreshment. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Refreshing drinks are served at the poolside snack bar. There are many ways to relax or stay active at the hotel, including golf, a gym, a sauna, a beauty salon, massage treatments and a solarium. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971
Meals
Dining facilities include a non-smoking restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. The hotel also offers snacks.
Payment
All major credit cards, including American Express, VISA, Diners Club and MasterCard, are accepted for payment.
Features
Currency Exchange Service
Laundry ($)
Massage
Pool Bar
Room Service
Shuttle Bus
Snack Bar
Sun Terrace
Wi-Fi
Bar
Elevator
Safe
Non-Smoking Rooms
Concierge
Fitness Facility
Smoke Alarm
Soundproof Rooms
Outdoor Pool
Air Conditioning
24 Hour Security
Disabled Facilities
Non-Smoking Area
Luggage Room
Internet
Daily Cleaning
Ironing Service ($)
Terrace
Fax / Photocopying ($)
Heating
Swimming Pool
Business Center ($)
Shuttle Service ($)
Nordic Walking
Tour Desk
Outdoor Pool (Seasonal)
Wheelchair Accessible
Conference / Banquet Meeting Facilities ($)
Dry Cleaning ($)
Rooftop Pool
Wi-Fi in all Areas
All plates, cutlery, glasses and other tableware are sanitized
CCTV in Common Areas
Cashless payment available
Contactless check-In / check-out
Fire Extinguishers
First Aid Kit Available
Food can be delivered to guest accommodation
Fruits
Guest accommodation is disinfected between stays
Ability to opt-out of accommodation cleaning service
Hand sanitizer in guest accommodation and key areas
Invoices
Key Card Access
Linens, towels and laundry is washed in accordance with local authority guidelines
Mobile APP for Room Service
On-Site Coffee House
Physical distancing in dining areas
Physical distancing rules
Pool with View
Process in place to check health of guests
Property is cleaned by professional cleaning companies
Screens or physical barriers placed between staff and guests in appropriate areas
Security Alarm
Shared stationery such as printed menus, magazines, pens, and paper are removed
Staff follows all safety protocols as directed by local authorities
Sun Loungers or Beach Chairs
Art Galleries (Temporary, $)
Use of cleaning chemicals that are effective against Coronavirus
Wine / Champagne ($)
Access to Health Care Professionals
Delivered food is securely covered
Face masks for guests available
Thermometers for guests are provided by property
Guest accommodation is sealed after cleaningView more
Italiano
Español