Swissotel Wellness Resort Alatau Almaty

Description

Location

This hotel welcomes guests in Almaty.

Facilities

The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Central heating ensures that rooms maintain comfortable temperatures. A safe and a minibar are also available. A trouser press is provided for guests' convenience. Other features include a TV and WiFi. A hairdryer and a telephone are on hand in the bathrooms for everyday use. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment

There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols on the terrace invite guests to relax and unwind. For those who wish to stay active while on holiday, the hotel offers tennis. Sport and leisure facilities at the hotel include a gym, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971

Meals

Dining facilities include a restaurant, a café and a bar. A delicious breakfast provides energy for the rest of the day. There are meals available for those with special dietary requirements: diet meals and children's meals. The hotel also offers special catering options.

Features

Aerobics Beauty Salon Children Club Laundry ($) Massage Parking Pool Bar Restaurant Room Service Sauna Shuttle Bus Snack Bar SPA Picnic Area Wi-Fi Bar Elevator Safe Hot Tub / Jacuzzi Lounge Non-Smoking Rooms Concierge Fitness Facility Golf Course ($) On-Site Parking Smoke Alarm Soundproof Rooms Steam Room Outdoor Pool Air Conditioning Garden Area 24 Hour Security Disabled Facilities Family Rooms Indoor Play Room Smoking Area Luggage Room Internet Strollers Daily Cleaning Ironing Service ($) Tennis Court ($) Terrace Fax / Photocopying ($) Heating Swimming Pool Business Center ($) Shuttle Service ($) Yoga Nordic Walking SPA / Wellness Outdoor Pool (Seasonal) Express Check-In / Check-Out Water Sports ($) Wheelchair Accessible Locker Rooms Conference / Banquet Meeting Facilities ($) On-Site ATM / Cash Machine Higher Level Toilet Dry Cleaning ($) Emergency Cord in Bathroom Indoor Pool ($) Indoor Pool ($) Private Check-In / Check-Out Special Diet Menu (on Request) Toilet with Grab Rails Trouser Press ($) Wi-Fi in all Areas Breakfast in the Room Hammam Kid Meals ($) Kid-Friendly Buffet Back Massage Auditory Guidance Body Treatments All plates, cutlery, glasses and other tableware are sanitized CCTV in Common Areas CCTV Outside Property Cashless payment available Contactless check-In / check-out Couples Massage Fire Extinguishers First Aid Kit Available Fitness Classes Fitness / SPA Locker Rooms Food can be delivered to guest accommodation Foot Massage Fruits Full Body Massage Guest accommodation is disinfected between stays Ability to opt-out of accommodation cleaning service Hand Massage Hand sanitizer in guest accommodation and key areas Head Massage Invoices Key Card Access Linens, towels and laundry is washed in accordance with local authority guidelines Neck Massage Personal Trainer On-Site Coffee House Outdoor Furniture Physical distancing in dining areas Physical distancing rules Process in place to check health of guests Property is cleaned by professional cleaning companies Screens or physical barriers placed between staff and guests in appropriate areas Security Alarm Shared stationery such as printed menus, magazines, pens, and paper are removed SPA Lounge / Relaxation Area SPA / Wellness Packages Staff follows all safety protocols as directed by local authorities Tennis Equipment Use of cleaning chemicals that are effective against Coronavirus Visual Aids: Tactile Signs Wine / Champagne ($) Access to Health Care Professionals Breakfast take away containers Delivered food is securely covered Face masks for guests available Thermometers for guests are provided by property Guest accommodation is sealed after cleaning Lower Bathroom SinkView more