Description

Location

This hotel warmly welcomes guests in Playa del Carmen.

Facilities

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry, a page service and a hotel shuttle bus. A business centre with fax machine and photocopier is available.

Rooms

Guests have a sea view from the balcony or terrace, which are standard features of some rooms. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe and a minibar are also available. A telephone, a TV, a radio and WiFi (no extra charge) ensure optimal comfort. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and bathrobes are provided. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms.

Sports/Entertainment

The outdoor pool complex includes a children's swimming area and pleasantly heated water to ensure comfortable swimming. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Refreshing drinks are served at the poolside snack bar. There are many ways to relax or stay active at the hotel, including golf, a gym, a spa, a sauna and massage treatments. Additional leisure activities include an entertainment programme, a dance club and a nightclub. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971

Meals

Dining facilities include a restaurant, a dining room and a bar. Breakfast, lunch and dinner offer many delicious options. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Features

Beauty Salon Currency Exchange Service Laundry ($) Massage Parking Pool Bar Restaurant Room Service Snack Bar SPA Pets Allowed Wi-Fi Bar Elevator Safe Beach Lounge Non-Smoking Rooms Airport Shuttle Concierge Fitness Facility On-Site Parking Smoke Alarm Outdoor Pool Air Conditioning Garden Area 24 Hour Security Non-Smoking Area Luggage Room Sun Umbrellas Internet Private Beach Daily Cleaning Ironing Service ($) Airport Shuttle ($) Terrace Fax / Photocopying ($) Heated Pool Swimming Pool Beachfront Parking Garage Nordic Walking SPA / Wellness Tour Desk Express Check-In / Check-Out Conference / Banquet Meeting Facilities ($) Chess / Board Games Dry Cleaning ($) Entertainment Staff Evening Entertainment ($) Grocery Deliveries ($) Nightclub / DJ Private Check-In / Check-Out Public Bath Rooftop Pool Special Diet Menu (on Request) Breakfast in the Room Airport Drop off ($) Airport Pick up ($) Back Massage All plates, cutlery, glasses and other tableware are sanitized CCTV in Common Areas CCTV Outside Property Cashless payment available Contactless check-In / check-out Couples Massage Fire Extinguishers First Aid Kit Available Food can be delivered to guest accommodation Foot Massage Fruits Full Body Massage Guest accommodation is disinfected between stays Ability to opt-out of accommodation cleaning service Hair Cut Hair Styling Hair Treatments Hand Massage Hand sanitizer in guest accommodation and key areas Head Massage Infinity Pool Invoices Key Card Access Linens, towels and laundry is washed in accordance with local authority guidelines Live Music / Performance Make Up Service Manicure Mobile APP for Room Service Neck Massage Pedicure Outdoor Furniture Pet Basket Pet Bowls Physical distancing in dining areas Physical distancing rules Process in place to check health of guests Property is cleaned by professional cleaning companies Shared stationery such as printed menus, magazines, pens, and paper are removed SPA / Wellness Packages Staff follows all safety protocols as directed by local authorities Sun Loungers or Beach Chairs Use of cleaning chemicals that are effective against Coronavirus Wine / Champagne ($) Access to Health Care Professionals Breakfast take away containers Delivered food is securely covered Face masks for guests available Thermometers for guests are provided by property Guest accommodation is sealed after cleaningView more