Description

Location

This hotel welcomes guests in Puerto Morelos.

Facilities

The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park for no extra charge. Other services include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms feature a living room, a kitchen and a bathroom. Air conditioning and a fan ensure comfortable indoor temperatures. Guests can enjoy the sea view from a balcony or terrace. The rooms have a queen-size bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a refrigerator included among the standard features. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a whirlpool bath. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment

The indoor and outdoor pools are ideal for exercise as well as relaxation. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols are available on the sun terrace. The hotel offers outdoor sports, including cycling/mountain biking, tennis, golf and fishing. Water sports enthusiasts can enjoy windsurfing, snorkelling and diving. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, yoga, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and a solarium. Leisure facilities include an entertainment programme, a kids' club and live music. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971

Meals

Dining facilities include a restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: VISA and MasterCard.

Features

Aerobics Buffet Restaurant Currency Exchange Service Laundry ($) Massage Parking Pool Bar Restaurant Room Service Sauna Shuttle Bus Snack Bar SPA Sun Terrace Wi-Fi Bar Elevator Safe Beach Solarium Fishing Non-Smoking Rooms Airport Shuttle Concierge Valet Parking Fitness Facility Smoke Alarm Outdoor Pool Air Conditioning Garden Area 24 Hour Security Family Rooms Non-Smoking Area Smoking Area Luggage Room Sun Umbrellas Internet Private Beach Daily Cleaning Ironing Service ($) Airport Shuttle ($) Terrace Windsurf ($) Swimming Pool Beachfront Shuttle Service ($) Yoga Table Tennis Nordic Walking SPA / Wellness Tour Desk Snorkeling ($) Cycling Indoor Pool ($) Indoor Pool ($) Private Check-In / Check-Out Public Bath Rooftop Pool Special Diet Menu (on Request) Trouser Press ($) Wi-Fi in all Areas Breakfast in the Room Kid Meals ($) Packed Lunches Bike Tours Walking Tours Airport Drop off ($) Airport Pick up ($) Back Massage All plates, cutlery, glasses and other tableware are sanitized CCTV in Common Areas Cashless payment available Contactless check-In / check-out Cooking Class ($) Couples Massage Fire Extinguishers First Aid Kit Available Food can be delivered to guest accommodation Foot Massage Fruits Full Body Massage Guest accommodation is disinfected between stays Ability to opt-out of accommodation cleaning service Hand Massage Hand sanitizer in guest accommodation and key areas Happy Hour ($) Head Massage Infinity Pool Key Card Access Linens, towels and laundry is washed in accordance with local authority guidelines Live Music / Performance Massage Chair Neck Massage On-Site Coffee House Outdoor Furniture Physical distancing in dining areas Physical distancing rules Process in place to check health of guests Property is cleaned by professional cleaning companies Pub Crawls Screens or physical barriers placed between staff and guests in appropriate areas Security Alarm Shared stationery such as printed menus, magazines, pens, and paper are removed SPA Lounge / Relaxation Area SPA / Wellness Packages Staff follows all safety protocols as directed by local authorities Sun Loungers or Beach Chairs Themed Dinner Nights ($) Tour / Class About Local Culture ($) Use of cleaning chemicals that are effective against Coronavirus Wine / Champagne ($) Access to Health Care Professionals Breakfast take away containers Delivered food is securely covered Face masks for guests available Thermometers for guests are provided by property Guest accommodation is sealed after cleaningView more