Description
Facilities
The friendly staff at the reception desk are happy to answer any questions. Amenities include a currency exchange service and a cash machine. Wireless internet access is provided to guests. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities and a lift. Souvenirs can be purchased at the gift shop. The grounds of the hotel feature a playground and a lovely garden. Parking spaces are available to guests travelling by car. Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a laundry service, a hairdresser and a page service.
Rooms
Rooms feature a living area and a bathroom, and air conditioning ensures just the right temperature. In some rooms, a terrace provides additional space for relaxation. The rooms have a king-size bed and a sofa bed. Children's beds can be requested for younger guests. A safe and a minibar are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. Other features include a telephone, a flatscreen television and WiFi (no extra charge). A turndown service provides guests with additional comfort in the evening hours. Slippers are included. The bathrooms have a shower, a whirlpool bath and a baby bath. A hairdryer and bathrobes are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.
Sports/Entertainment
The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols on the terrace invite guests to relax and unwind. Water sports enthusiasts can enjoy diving, water aerobics and aquafit. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, yoga and pilates. Various wellness options are available at the hotel, including a spa, a steam bath, a hammam, a beauty salon, massage treatments and a hydrojet massage. A kids' club and live music are also options for entertainment. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971
Meals
The dining area includes a restaurant and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Vegetarian dishes, children's meals and vegan food can be prepared on request.
Payment
The following credit cards are accepted: American Express, VISA and MasterCard.
Features
Shops
Buffet Restaurant
Disco
Games Room
Hairdresser
Hair Dryer
Jacuzzi
Laundry Service
Library
Massage
Pool Bar
Reading Room
Room Service
Sauna
SPA
Private Pool
Pets Allowed
Miniclub
Turkish Bath
Wi-Fi
Balcony
Elevator
Phone
Chapel
Solarium
Lounge
Dry Cleaning Service
Whirlpool
Bathrobes
Coach Parking
Cots (on Request)
Credit Cards - Mastercard
Credit Cards - Visa
DVD Player
Fan
Fax
Fitness Facility
Internet Corner
Iron
Ironing Service
Kitchen
Piano Bar
Radio
Reception
Safe ($)
Secretarial Service
Slippers
Sofa Bed
Sunbed
Pillow Menu
Coffee Maker
Air Conditioning
Electronic Locks
Beauty Treatments
Mini Bar
Porterage
Wakeup Service
Trouser Press
Access for Disabled
Garden Area
Pilates
Baby High Chair
Bathroom
Credit Cards
Hydromassage Shower
Hydrotherapy
Kettle
Medical Service
Smoking Area
Internet
Diet Food
Evening Entertainment
Show Cooking
Off-Site Parking
Leisure Facilities
Sports Activities
Golf ($)
Terrace
Heating
Swimming Pool
Theatre
Business Center
Toilet
Bar / Restaurants
Bathroom Amenities
Bathtub
Beauty Room
Bithermal Shower
Blackboard / Flip Chart
Classes / Courses
Work Area
Yoga
iPod / iPhone Sound Adapter
Vichy Shower
Water Anti-Burn System
Ticket Reservation
Towel Change Service
Table Tennis
Sound Systems
Scottish Shower
Meeting Service
Shampoo
Relax Room
Hostesses
Hand Treatments
Haute Cuisine
Microphone
Tennis Court
Umbrellas
Water Transportation
TV
Meeting Rooms
Coffee
Projector
Cafeteria
Body Wrap
Bicycle (on Request)
Ironing Board
Children Park
Thermal Circuit
Towels
Sports Massages
Skin Cleansing
Skin Treatments
Room Security
Parking, Transfers and Hire Service
Pager ($)
Multimedia Service
Manual Lock
Keys in Braille
Fruit Basket
Express Mail Service
Depilation
Equipment for Meetings
Face Care
Flowers
Adjustable Lamp
Dressing Room
Food Treatment
Cocktail
Views
Welcome Details
TV Room
Coffee / Tea
Excursions ($)
Relaxing Massages
Oriental Massages
Sea
Activities
Other Activities
King Size TV LCD
Fixed Screens
Viewpoint
Mountain
Health and Beauty Treatments
Pets
All plates, cutlery, glasses and other tableware are sanitized
Cashless payment available
Contactless check-In / check-out
Food can be delivered to guest accommodation
Guest accommodation is disinfected between stays
Ability to opt-out of accommodation cleaning service
Hand sanitizer in guest accommodation and key areas
Linens, towels and laundry is washed in accordance with local authority guidelines
Physical distancing in dining areas
Physical distancing rules
Process in place to check health of guests
Property is cleaned by professional cleaning companies
Screens or physical barriers placed between staff and guests in appropriate areas
Shared stationery such as printed menus, magazines, pens, and paper are removed
Staff follows all safety protocols as directed by local authorities
Use of cleaning chemicals that are effective against Coronavirus
Breakfast Service
Guest accommodation is sealed after cleaningView more
Address: Avenida Los Oceanos s/n, 38686 Alcalá, Guia de Isora, Tenerife, Spain
Map location could be inaccurate. Please double check the address well before your trip.