Description
Location
This hotel welcomes guests in Surabaja.
Facilities
The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a cash machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Souvenirs can be purchased at the gift shop. Children can enjoy the playground. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms
Rooms are equipped with air conditioning. All rooms are carpeted and include a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a flatscreen television, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.
Sports/Entertainment
The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Comfortable sun loungers are available on the terrace. There is a poolside snack bar as well. There are many ways to relax or stay active at the hotel, including a gym and a sauna. Additional leisure activities include an entertainment programme, a kids' club, a dance club and a nightclub. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971
Meals
Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. Alcoholic beverages are available.
Features
Children Club
Games Room
Hair Dryer
Parking
Snack Bar
Wi-Fi
Children Pool
Phone
Multilingual Staff
Wedding Service
Computer Room
Free Newspaper
Bathrobes
Fitness Facility
No Elevator
Slippers
Soundproof Rooms
Wi-Fi ($)
Air Conditioning
Iron / Board
Mini Bar
Non-Smoking Hotel
Health Club
Connecting Rooms
Children Entertainment
Rain Effect Shower
Luggage Room
Shower
Coffee Pot / Teapot
Nursery Service
Self Service Laundry Facilities
Daily Cleaning
Gift Shop
Blackout Curtains
Outdoor Fire Pit / BBQ Area
Business Center
Desk
Shampoo
Nordic Walking
Concierge Service
TurnDown Service
Private Bathroom
Secure Parking
TV
Limousine Service ($)
Valet Parking ($)
Wheelchair Accessible
Towels
Safe Deposit Box at Reception
Non-Smoking
Tour / Ticket Assistance
MP3 Docking Station
Separate Bathtub / Shower
Separate Sitting Area
Shopping Center Shuttle
Laundry / Dry Cleaning
All plates, cutlery, glasses and other tableware are sanitized
Cashless payment available
Food can be delivered to guest accommodation
Guest accommodation is disinfected between stays
Hand sanitizer in guest accommodation and key areas
Linens, towels and laundry is washed in accordance with local authority guidelines
Physical distancing in dining areas
Physical distancing rules
Process in place to check health of guests
Property is cleaned by professional cleaning companies
Screens or physical barriers placed between staff and guests in appropriate areas
Shared stationery such as printed menus, magazines, pens, and paper are removed
Staff follows all safety protocols as directed by local authorities
Use of cleaning chemicals that are effective against Coronavirus
Breakfast take away containers
Delivered food is securely covered
Face masks for guests available
Thermometers for guests are provided by property
Airport Transportation ($)
Banquet Hall
Children Toys
Area Shuttle
Car Recommended
Infant / Toddler Toys
Train Station Drop-Off ($)
Braille / Raised Signage
Breakfast Available ($)
Coffee / Tea in Common Areas
Wheelchairs Available On-Site
Wheelchair Accessible Lounge
Wheelchair Accessible On-Site Restaurant
Wheelchair Accessible Public Washroom
Wheelchair Accessible Van Parking
Wheelchair Accessible (Limited)
Wheelchair Accessible Parking
Well-lit Path to Entrance
Valet for Wheelchair Vehicle
Train Station Pick-Up ($)
Stair-free Path to Entrance
Infant Beds not Available
Hosted Evening Meal (on Request)
Hosted Evening Meal
Guest accommodation is sealed after cleaningView more
Address: Jalan Tunjungan 12, Surabaya 60275, East Java, Indonesia
Map location could be inaccurate. Please double check the address well before your trip.